Change is constant. It is essential for organizations to continually adapt, reshape, and rethink the best ways to move forward. It is essential for the methods for this work to be practical; the results to be visible; and the improvements to endure. PCG has developed a bundle of tools that supports the growth, change, and revitalization of organizations and their operations. PCG can help agencies transform ideas into action.

Services Include 

Strategic Planning

PCG can facilitate comprehensive, strategic planning and goal setting for system and program improvements. This includes fostering cross-sector collaborative relationships between state and local agencies and stakeholders. Our team can transform your ideas into action with mission and values development; collective work plans; the facilitation of a stakeholder collaborative; and curation of operational changes that will bring the collective vision to life.

Quality Improvement

We can implement quality improvement efforts rooted in the needs and experiences of your clients and staff. PCG can determine where business processes can be refined to support positive health outcomes, working one on one with your front-line staff and leadership, and facilitating conversations with key stakeholders. Design thinking tools, which encourage agencies to use their experiences and knowledge to build solutions to common challenges, are integrated into Plan-Do-Check-Act projects or short-term collaboratives supporting problem solving and desired change.

Systems & Data Infrastructure Re-Design

PCG can work with your team to define the systems and data infrastructure changes needed to support the collaboration of your team and partner agencies. We can assess your current system processes and data sharing operations, comparing those with the desired future state of your processes and operations. We can then outline the policy and procedure modifications that would scale among stakeholders. PCG can help your organization to embed the right improvement and change processes into daily operations.

Organizational Resilience

PCG can help you to design and implement processes, procedures, and policies, that will ensure continued organizational functioning and progress toward achieving performance goals —through changing economic and political climates. Our decades of experience have equipped us with the experience and skills to be ready to help your organization today.