
Third Party Administrator (TPA) Services
PCG is an expert and trusted third party administrator (TPA) providing end to end claims processing services and solutions on behalf of government agencies and health plans.

Solutions that enhance health and public safety services.
Helping fire and emergency medical service agencies improve operational performance, reduce costs, and deliver better outcomes to those in need.

Solutions that lead to healthier communities.
At PCG, we help our clients meet the financial, regulatory, and operational challenges of today’s changing health care landscape so they can provide the best care, most effectively, to the people they serve.
PCG’s Health practice offers in-depth programmatic knowledge and regulatory expertise to help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Using industry best practices, PCG’s Health team helps organizations deliver quality services with constrained resources to promote improved client outcomes.
News & Perspectives
National Public Health Week: Celebrating 30 Years of Public Health Progress
7 days agoThis year marks the 30th anniversary of National Public Health Week (NPHW), the theme of which is “It Starts Here.” In honor of this milestone, Public Consulting Group (PCG) celebrates the public health progress made in the last 30 years and reflects upon some key public health topics that are critical to continuing this momentum.
ReadMorePCG hosts “Translating Fire & EMS Operational Challenges into Financial Needs” Webinar
823 days agoAs more fire and EMS departments have been expressing the need for additional funding, countless have struggled through referendums and challenging budget meetings to justify every penny of increase. Public Consulting Group (PCG) is here to provide support to fire and EMS administrators on how to step back from challenges, consider the perspectives of the community, and determine how to communicate operational needs into simple and actionable requests that anyone can understand.
ReadMoreU.S. Supreme Court Ruled That HHS Wrongfully Cut Medicare Reimbursement for Certain Drugs to Hospitals Serving Low-Income Beneficiaries
1006 days agoOn Wednesday, June 15, 2022, the U.S. Supreme Court unanimously held that the U.S. Department of Health and Human Services (HHS) improperly cut more than $1 billion per year since 2018 in Medicare payments for certain drugs to hospitals serving low-income communities.
ReadMoreU.S. Supreme Court Decides That States Can Seek Reimbursement for Future Medical Expenses from Medicaid Beneficiaries’ Injury Settlements
1015 days agoOn June 6, 2022, the U.S. Supreme Court held, in a seven-to-two decision, that the Medicaid statute permits a state to seek reimbursement from settlement payments allocated for future medical care.
ReadMoreU.S. Supreme Court Declines to Hear Appeal by UnitedHealth Group, Inc. Requiring Return of Medicare Overpayments Based on Faulty Diagnoses
1028 days agoOn Tuesday, June 21, 2022, the U.S. Supreme Court rejected an appeal by UnitedHealth Group, Inc., leaving in place a federal rule requiring Medicare Advantage plans to return overpayments based upon wrongful diagnoses.
ReadMorePCG Awarded CMS Quality Improvement Organization-like Recertification
1106 days agoPublic Consulting Group (PCG) is proud to announce its five-year recertification as a Quality Improvement Organization-like (QIO-like) entity by the Centers for Medicare and Medicaid Services (CMS). A QIO-like entity consists of health quality experts, clinicians, and consumers who work together to improve the quality of care delivered to Medicare and Medicaid beneficiaries.
ReadMoreMeet Our Team

Tony Ong
Business Development Manager / Human Services
Tony Ong believes in better government. As the leader of Public Consulting Group's (PCG) business development in the human services sector, Tony is driving the development of...
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Kelly Pinion
Director / Technology Consulting
Kelly Pinion joined PCG in 2021 and serves as a Director in the Technology Consulting team. In this role, she is responsible for project management and oversight of independent verification and validation...
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Dan Wistman
Manager / Education
Mr. Wistman has more than 25 years of information systems experience, including extensive experience in software development and project management of enterprise application implementations...
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Ladd Van Devender
Manager / Education
Mr. Van Devender oversees more than 150 North Carolina education projects and Student Success Planning solutions throughout NC. These services include the implementation and ongoing...
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Mitch Dobbins
Practice Area Director / Technology Consulting
Mitch Dobbins joined PCG in 2008 and serves as practice area director of the Technology Consulting team. In this role, Mitch is responsible for providing strategic direction, oversight of operations and business development, and client delivery.
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Ezra Sykes
Associate Manager / Human Services
Mr. Sykes has led numerous complex projects in the public sector that include elements of process improvement, organizational effectiveness, and change...
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Gerry Stefhon
Associate Manager / Education
Mr. Stefhon is an Associate Manager in PCG's education division overseeing large scale MTSS/RTI implementations. Currently, he is leading extensive communications planning projects for Dallas ISD and...
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Aftab Mohammed
Director / Technology Consulting
Aftab Mohammed joined PCG in 2013 and serves as a director of the Technology Consulting team.
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David Flores
Chief Technology Officer / Human Services
As the Chief Technology Officer (CTO) for the firm’s Human Services practice, David Flores oversees the development and implementation of the software systems and technical processes used in service of PCG’s human services clients.
ReadMoreDave O’Leary
Associate Manager / Education
Dave O’Leary is an associate manager in Education and currently leads the Pacific Northwest region. He joined PCG in 2003. Dave manages projects related to education technology, including the implementation of PCG’s special education data management systems, EDPlan™, IEP Online™, and EasyTRAC™...
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Christi Jella
Director / Technology Consulting
Christi Jella joined PCG in 2019. As a Director for the Technology Consulting Team, Christi provides project management, organizational change management, and independent verification and validation (IV&V) expertise and project oversight...
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Stephen Skinner
Principal, Director of Marketing / Marketing
Stephen Skinner currently directs marketing efforts for PCG. The PCG Marketing Department provides strategy, social media, communications, and administrative infrastructure support to PCG's...
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Sarah Salisbury
Associate Manager / Human Services
Sarah Salisbury has over 14 years of experience in a vast array of health and human services programs with specific focus on aging and disability services...
ReadMoreBeth Maxcy
Associate Manager / Human Services
Beth Maxcy is an associate manager in PCG’s Boston office. Since 2005, she has worked with child welfare and human service agencies across the U.S. to implement fiscal and policy solutions to help improve outcomes for children, youth, and families. Beth has also worked with a variety of states to deliver financial consulting, strategic planning, project management, and sustainable change services.
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Rachel Rosenberg-White
Director / Technology Consulting
Rachel Rosenberg-White joined PCG in 2024 and serves as a Director for the Technology Consulting team. She is responsible for business and staff development, client relationship management, and service delivery of technology consulting services across California’s public sector. With over 25 years of experience, Rachel has helped clients achieve operational excellence through strategic technology solutions, managing large-scale and complex IT projects in both the public and private sectors.
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Sylvia Mitchem
Director / Technology Consulting
Sylvia Mitchem joined PCG in 2020 and serves as a director of the Technology Consulting team. In this role, Sylvia is responsible for project management and business development activities, primarily in the public health and healthcare domains.
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Peter Gilles
Manager / Education
As a Manager within PCG's Education division, Peter Gilles works out of the Chicago office, overseeing large scale and statewide projects focused on special education and school-based Medicaid reimbursement...
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