Unified case tracking
Centralize probation data and supervision records in one secure system.

ProbationCX helps justice systems replace manual, disjointed processes with a secure, unified platform that streamlines referrals, supervision tracking, and program access for individuals under community supervision. It empowers officers and support teams with real-time visibility and structured workflows — helping agencies execute their mission with greater efficiency, accountability, and impact.
Designed for probation and community supervision agencies, ProbationCX replaces fragmented workflows with a centralized system for tracking cases, referrals, and compliance activities. Its secure architecture and configurable workflows help agencies improve accountability, reduce administrative burden, and ensure that individuals access the programs and services they need.
ProbationCX supports collaboration across officers, courts, and service providers — improving the continuity and quality of supervision workflows while maintaining the integrity of sensitive data.
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Centralize probation data and supervision records in one secure system.
Reduce manual steps and free officers’ time for higher-value supervision work.
Connect individuals to supportive services and monitor progress.
Support oversight and accountability with configurable alerts and reports.
ProbationCX helps agencies reduce delays, improve communication, and ensure that supervision activities align with program goals and compliance requirements to build trust with courts, community partners, and the public.
With PCG’s consultative implementation approach, agencies gain more than a tool; they gain a partner. PCG works closely with justice leaders to configure workflows, integrate with existing systems, and establish governance and training that support operational adoption and long-term success. PCG’s experience in justice-sector deployment helps ensure ProbationCX delivers real, measurable improvements.
Our team is ready to make PCG’s suite of tools and services work for you.
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148 State Street 10th Floor