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Industry Solutions

Human Services

 

Helping state and municipal human services and economic development agencies keep their commitments to the children, adults, and families they serve is more than a vocation for us at PCG. It’s an honor to work alongside our agency partners to design and deliver solutions that strengthen communities and improve outcomes for vulnerable populations. Solutions that matter.

 

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Human Services

Review our Human Services Services below

Featured Products

Review our featured products below.

AlloCAP™ Cost Allocation Plan Software

PCG’s proprietary web-based cost allocation tool, AlloCAP™, imports agency financial and statistical information and performs cost allocations in accordance…

EI Hub - Early Intervention Data Management

EI Hub is a highly configurable end-to-end solution purpose-built for the effective administration of the federal IDEA Part C Early Intervention (EI) program by…

VERA

VERA - Virtual Employment Readiness Assistant

VERA™, the Virtual Employment Readiness Assistant, is PCG’s web-based solution that virtualizes fundamental…

AlloTrac™ 100% Time Tracking Systems

PCG’s proprietary web-based cost tracking tool, AlloTrac™ is used to track the time of a group of workers where random moment sampling is not feasible. It allows workers…

Human Services-Related Industry Insights

You need a partner

With a long track record of solving complex problems and a global team of more than 2,000 professionals, you can rest assured that we have the people, knowledge, technology, and agility to rise to any challenge.

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From Investment to Implementation: What Idaho and...

Why do some CCWIS projects reach implementation while others stall? Learn how Idaho and Arizona advanced modernization through leadership and focused execution.
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Using the 1915(c)(11) Waiver to Bring New...

Discover how the new 1915(c)(11) waiver can help states fund earlier home- and community-based support for older adults and how aging programs can prepare now to apply.
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team hands together for Kansas

PCG Helps Kansas Launch New Community Support...

PCG worked with the Kansas Department for Aging and Disability Services to develop a new HCBS waiver that will expand access to supports for individuals with intellectual and...
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Workforce Challenges, Workforce Solutions: Q&A with MassHire...

PCG's Jill Reynolds shares insights from her appointment to the MassHire Boston Workforce Board, highlighting AI, apprenticeships, and workforce collaboration.
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Father and Children Dra Father and Children Drawing Together

Fundamentals of the 1915(c)(11) Home and Community-Based...

Learn what CMS has shared about the new waivers created by the Working Families Tax Cut Legislation
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Medicaid for Incarcerated Youth Section 5121 Implementation:...

Section 5121 is reshaping Medicaid services for eligible youth. See how states can move from compliance to operational readiness.
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Building the Early Childhood Workforce Pipeline in...

New Jersey’s Early Childhood Education Apprenticeship Pilot is helping providers build a stronger workforce while creating career pathways statewide.
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Tools to Strengthen CWCA Relationships with CCWIS

New CCWIS guidance is reshaping data governance and CWCA collaboration. Learn what’s changed, why it matters, and the key steps to strengthen compliance and data quality.
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A Window of Opportunity on Child Care...

A surge in child care fraud concerns reveals deeper system flaws and a critical chance to modernize processes, improve oversight, and better support providers.
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Journey Mapping in Children’s Behavioral Health

Journey mapping provides a holistic perspective, centering the lived experiences of children and families, helping agencies better understand how systems function in practice rather than in theory
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a hands on apprenticeship program

Advancing Apprenticeship Partnerships and Workforce Innovation at...

PCG is proud to present at the 2026 Apprenticeships for America (AFA) Summit in Washington, D.C. from May 19-21.
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The Shifting Child Care and Family Assistance...

Federal child care and TANF policies are evolving quickly, creating new responsibilities and opportunities for state administrators.
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Virtual Employment Readiness Assistant (VERA)

VERA™, the Virtual Employment Readiness Assistant, is PCG’s web-based solution that virtualizes fundamental aspects of workforce programs. The platform’s data warehouse manages client interactions, optimizes and systematizes relationships, and allows easy access to client activity reports.

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Featured Human Services-Related Industry Resources

Review our featured Human Services-Related Industry Resources below. Click here to review our Human Services-Related Thought Leadership document library.

Human Services Industry Leadership

Our People Matter Most.

PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s Human Services’ seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations.

Human Services-Related Stories

“We have released PCG’s Economic and Concrete Supports Services Manual to help human services agencies and organizations develop services that deliver direct economic and concrete supports to families. These solutions, based on proven research, are advised to reduce child abuse and neglect and help strengthen families and communities. We’re thrilled to contribute to this invaluable work.”

Heather Baker

Manager, Human Services

Public Consulting Group

“At the start of my professional life, I didn’t expect to have a 30-year career in business development, but I’m sure glad I found this path with PCG. Since joining the Human Services team in 2008, I have had so many wonderful opportunities to grow my career due to my involvement in proposals, capture planning, team building, and training—all of which are essential pieces of the procurement puzzle for public sector projects. It’s been a wonderful ride so far!” 

Leigh Ann Newman

Communication and Administration Manager, Human Services

Public Consulting Group