As more fire and EMS departments have been expressing the need for additional funding, countless have struggled through referendums and challenging budget meetings to justify every penny of increase. Public Consulting Group (PCG) is here to provide support to fire and EMS administrators on how to step back from challenges, consider the perspectives of the community, and determine how to communicate operational needs into simple and actionable requests that anyone can understand.

[Boston, Massachusetts] July 7, 2022 – Public Consulting Group (PCG) is pleased to announce its selection by the Fire Protection Research Foundation (FPRF), the National Fire Protection Association’s (NFPA) research affiliate, to study and analyze public safety call answering and event processing times across the nation.