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Human Services

Thought Leadership  

Leveraging more than 30 years of experience working across the public sector, our colleagues and subject matter experts often share insights, guidance, and best practices through a variety of channels—case studies, presentations, white papers, thought leadership pieces, and more.

Here is a collection of those materials, including information on our featured subject matter experts.

 

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Case Studies

Strategy

Detroit’s Procurement Transformation

Sustainable Change, Process Redesign, eProcurement

Temporary Assistance for Needy Families (TANF)

County of San Diego, California, Health and Human Services Agency (HHSA)

“Ready, Set, Work!” (RSW!) TANF Upfront Diversion Pilot Project

Commonwealth of Massachusetts, Executive Office for Health and Human Services (EOHHS)

Block Grant Review, Temporary Assistance for Needy Families (TANF), Maintenance of Effort (MOE) Review, TANF MOE Implementation

State of Michigan Department of Human Services (DHS)

TANF Contingency Fund

Workforce Development

County of San Diego, California Health and Human Services Agency (HHSA)

Welfare to Work and Stage 1 Child Care Program Management Services

 

 

Subject Matter Experts

Human Services

Tracy Bell

Expertise: Information technology, Project management, Strategy and analysis, Remote/virtual solutions, Business leadership

Ivy Doxley

Expertise: Child welfare systems engagement and cross-collaboration, Policy and program development, implementation, and evaluation, Development of strategic federal and state plans and program improvement plans, Organization and systems change management, Implementation of Continuous Quality Improvement practices, Engagement of consumers to strengthen policies, programs, and service delivery, ADDIE-Training Design, Delivery & Evaluation

Karen Hallenbeck

Expertise: Project management for complex, large-scale studies, Program evaluations, including process, outcome, and cost evaluations, Workload studies, Development of strategies to monitor fidelity and outcomes of evidence-based programs, Financial mapping of programs to identify sustainable strategies

Brian Howells

Expertise: Supplemental Nutrition Assisstance Program (SNAP), Temporary Assistance for Needy Families (TANF)

Jennifer MacBlane

Expertise: Human services purchasing and payment reform, Assessments, evaluations, and transformations of human services systems of care

Judge James Payne

Expertise: Child Welfare