Child Welfare and Youth Services


PCG Human Services child welfare experts offer a number of consulting service – from Title IV-E eligibility determination to Supplemental Security Income (SSI) advocacy – to ensure the efficient operation of these agencies and their programs in order to meet the critical needs of children under their care.


PCG Human Services also helps state and local juvenile justice and youth probation agencies around the country to improve operations, increase revenue, and improve service to youths under their care.

Child Welfare and Youth Services include

Child Benefit Account Management

As representative payee of trust funds for children in foster care, including Social Security benefits such as Supplemental Security Income (SSI) and Retirement, Survivor, and Disability Insurance (RSDI), your agency is tasked with great fiduciary responsibility.

Learn more about PCG's child welfare claiming services.



Child Family Service Review Consulting Services

The Administration for Children and Families recently released guidance on the third round of Child Family Service Reviews (CFSR) beginning in Federal Fiscal Year 2015. As your state prepares for the CFSR and for the Child Family Service Plan (CFSP), due June 2014, our seasoned child welfare consulting team can position you to successfully manage these federal responsibilities and make informed decisions that will lead to improved client outcomes.

Learn more about PCG's Child Family Service Review Consulting Services.




Child Welfare Claiming

PCG Human Services is ready to assist your state with claiming of federal reimbursement for state child welfare services. PCG Human Services has developed automated systems for all aspects of claim production, including, most recently, the random moment time study (RMTS).

Learn more about PCG's child welfare claiming services.




Child Welfare Payment Rate Setting

PCG Human Services, a seasoned provider of child welfare consulting services with 25 years of experience in the field, can assist child welfare agencies and provider networks in structuring and calculating the proper rates for providers of foster care, child placing agencies, and residential institutions. We can also help child welfare departments by successfully implementing a structure to collect the cost of care and assess current rate methodologies.

Learn more about PCG's child welfare claiming services.




Cost Allocation Plans (CAP)

PCG Human Services can maximize the recovery of funds and assess structural and fiscal issues that impede your agency or county’s ability to maximize its revenue. We can also help ensure your agency’s practices are compliant with all federal and state regulations, including Office of Management and Budget (OMB) A-87 (2 CFR Part 225) and the new Uniform Administrative Requirements, Cost Principles, and Audit Requirements (2 CFR Part 200). Learn more about PCG's Cost Allocation Plans (CAP) services.




Commercially Sexually Exploited Children (CSEC) Support Services

According to the FBI, more than 100,000 children in the U.S. find themselves being sold for sex. These children are Commercially Sexually Exploited Children (CSEC). Youth in foster care have a higher likelihood of being exploited, with pimps preying on youth as young as 12. In Alameda County, California, 41% of 267 victims in 2011-2012 were foster care children.Learn more about PCG's Commercially Sexually Exploited Children (CSEC) Support Services.




Fiscal Monitoring

Local, county and state agencies are experiencing unprecedented reductions in public dollars across the country, while not being relieved of federally mandated requirements to provide services that ensure the safety, well-being, and permanency of all children under purview.

Learn more about PCG's Fiscal Monitoring services.




Medicaid Rehabilitation

PCG Human Services has successfully guided and supported state agencies to manage and maximize reimbursements for Medicaid Rehabilitative Services provided to various populations, including adults in residential and out-patient programs, children in foster care, children in juvenile justice programs, and children in school-based programs.

Learn more about PCG's Medicaid Rehabilitation services.




Medicaid Targeted Case Management (TCM)

PCG Human Services has successfully guided and supported agencies through the implementation of Medicaid Targeted Case Management (TCM) service billing. We have also reviewed rate setting methodologies and existing programs.

Learn more about PCG's Medicaid Targeted Case Management (TCM) services.




Non-profit Consulting

PCG child welfare and child and family services consulting experts work with non-profit organizations on a variety of subjects to ensure program and financial best practices, the achievement of performance goals, and optimal public-private services coordination. 

Learn more about PCG's Medicaid Targeted Case Management (TCM) services.




Outsourced Operations

PCG Human Services is a proven vendor for outsourced operations of state child welfare agencies.

Learn more about PCG's Outsourced Operations  services.




Quality Assurance

PCG Human Services is a proven quality assurance vendor. Several of our child welfare contracts hold us accountable with accuracy performance standards that we regularly achieve.

Learn more about PCG's Quality Assurance services.




Rate Setting

PCG Human Services has significant experience with allowability of specific costs composing the per diem rate. We understand the mixture of expenses a state must incur for the payment of services in out-of-home placement as well as some services that might be included in a per diem for in-home services.

Learn more about PCG's SSA Benefits Account Management services.




SSA Benefits Account Management

PCG has successfully worked with clients to develop cash management systems and processes to manage SSA benefit funds and is the largest vendor for foster children's Supplemental Security Income (SSI) advocacy in the country. We have expert administrative ability to handle projects of all sizes and a proven history of results that have enabled our clients to implement best practices in the area of SSI/ SSDI funds management.'

Learn more about PCG's child Rate Setting services.



State Plan Development

PCG Human Services understands the unique requirements of each federal fund source, and understands how using the funds collectively maximizes benefits of the funds and enhances and strengthens the services to the intended clients.

Learn more about PCG's State Plan Development  services.




Title IV-E Case Reviews

PCG Human Services is a national expert in Title IV-E regulation and eligibility determination guidelines. We have extensive experience in helping states navigate ongoing eligibility determination processes. We can help you ensure federal compliance with your case reviews and help enhance your title IV-E revenue.

Learn more about PCG's Title IV-E Case Reviews  services.




Title IV-E Cost Report and Rate Setting Software

The Office of the Inspector General (OIG) and Department of Appeals Board (DAB) have made landmark rulings with the review of Title IV-E foster care costs in Georgia and Philadelphia County, Pennsylvania. Increased scrutiny at the federal level to confirm that child welfare agencies are only claiming allowable Title IV-E costs has increased oversight and financial pressures for child welfare agencies and providers across the country.

Learn more about PCG's Title IV-E Cost Report and Rate Setting Software.




Title IV-E Waiver Design and Management

PCG Human Services™ helps states as they prepare to apply for Title IV-E waivers. PCG can assist with the design, development, and implementation of innovative programs that will improve well being and outcomes for children, and maintain compliance with Administration for Children and Families (ACF) requirements for cost-neutrality.

Learn more about PCG's Title IV-E Cost Report and Rate Setting Software.




PCG Human Services Child Welfare and Youth Services Products Include

EasyRMTS - Random Moment Time Studies (RMTS)

Public Consulting Group (PCG) is a national leader in the review, development, and administration of Random Moment Time Studies (RMTS). We can help you maximize the recovery of funds and ensure compliance with federal and state regulations regarding the operation of time studies.

Learn more about PCG's Random Moment Time Studies (RMTS) services.




AlloTrac - 100% Time Tracking Systems

PCG Health offers numerous time tracking options and offers its unique software, AlloTrac™, to make time tracking processes uncomplicated and easy to manage. Services include

  • Review and modification of existing time tracking processes;
  • Hosting of AlloTrac, a web-based 100% time tracking tool;
  • Develop agency or school based time tracking systems. Learn more about PCG Health's RMTS Services


Related Thought Leadership Pieces


PCG Human Service's Child Welfare and Youth Services Subject Matter Experts

Judge James Payne

Judge James Payne

Prior to joining PCG, Judge Payne served as Presiding Judge of the Marion Superior Court, Juvenile Division in Indiana for 20 years. He was elected to four terms as Superior Court Judge, during which time he implemented systemic change through statute revision, merging the juvenile court system and detention center, leading to efficiency in the delivery of care, treatment, and rehabilitation of youth and families.  

Current Publications and Presentations

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Jennifer MacBlane

Jennifer MacBlane

Jennifer MacBlane, a senior advisor with PCG, has over 15 years of experience in human services, government, and government consulting. She specializes in human services payment and purchasing reform, including the development of management and payment models that support the achievement of agency goals and client outcomes. She has also assisted agencies to improve organizational effectiveness, improve business process, and design evidence-based/evidence-informed child welfare demonstration projects.


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Kay Casey

Kay Casey has over 20 years of experience in federal and state child welfare policy and programs, having worked for the federal Administration for Children and Families (ACF) and the Florida Department of Children and Families prior to joining PCG. She is responsible for the review and assessment of fiscal processing systems that impact a state's ability to identify, document, and report expenditures for federal reporting purposes accompanied with the programmatic impact on the state's system of care.


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More Information

For more information about PCG Human Service's Child Welfare and Youth Services please contact us at or 1-800-210-6113.