Rich Albertoni

Manager | PCG Health

Rich AlbertoniMr. Albertoni leads PCG's policy consulting related to state health insurance exchange planning and implementation. In this role, he has worked with Arkansas, Delaware, Hawaii, Mississippi, Nevada, New Hampshire, and Tennessee. Prior to joining PCG, Mr. Albertoni served in a variety of leadership positions for Wisconsin Medicaid. As Eligibility Director, he led the workgroup that established business requirements for Medicaid and Health Benefits Exchange (Exchange) systems integration. He directed an initiative to establish an online health plan enrollment tool as part of the electronic Medicaid application. And he was a member of the Small Business Health Options (SHOP) implementation group and supervised staff developing Exchange marketing and user engagement tools.

Thomas Aldridge

Manager | PCG Health

Thomas AldridgeMr. Aldridge has been with Public Consulting Group (PCG) for more than 15 years. He currently leads the Payer Services Group within PCG Health and is focused on efforts to control costs for payers through placement of tighter controls on eligibility and claims processing. Through his leadership, PCG offers to its public and private payer clients solutions such as (1) Health Insurance Exchange Operations, (2) Member Disability Benefit Management, (3) Enhanced Identity and Asset Verification Services, (4) HCBS Independent Assessments and Care Management Programs, (5) Provider Fraud, Waste and Abuse Prevention, Detection, Validation and Recovery and (6) Provider Monitoring and Oversight. Mr. Aldridge currently leads large scale initiatives for North Carolina, Massachusetts, New Mexico, Maine and the United Auto Workers Retiree Medical Benefits Trust and leads Recovery Audit Contractor (RAC) projects for various states across the country. He has a Bachelor's Degree in Economics from Clemson University and a Masters of Healthcare Administration (MHA) degree from the University of North Carolina at Chapel Hill.

Robbie Ammons

Manager | PCG Education

Robbie AmmonsMr. Ammons has worked for the past 15 years on IEP and Medicaid school-based projects for North Carolina, Georgia, Tennessee, South Carolina, Minnesota, Illinois, Florida and Virginia. He brings vast knowledge in the area of school operations, IEP implementation, Medicaid negotiations, and procedure development. Mr. Ammons has also managed multiple statewide reimbursement projects such as State of Tennessee Fee-for-Service and IEP implementation, as well as the State of Georgia Administrative Claiming projects.


Heather Spence Baker

Manager | PCG Human Services

Heather Spence BakerMs. Baker leads PCG Human Services' child welfare and youth services practice, helping state, county, and community based agencies invest in programs, people and technologies that improve the lives of children and families. She leads a team of individuals with vast experience in delivering and managing child and family services and programs. She has worked with a variety of states since joining PCG in 2003, providing expertise, technical assistance, and recommendations for projects in provider performance management, program evaluation, financial management, service management, information technology, and early childhood development. Prior to joining PCG, Ms. Baker worked at the Commonwealth of Massachusetts' Executive Office of Administration and Finance, Fiscal Affairs Division.

Grant Blair

Practice Area Director | PCG Education

Grant BlairGrant Blair directs PCG Education's consulting services for the firm. In the last ten years, he has worked with hundreds of school districts across the nation on information technology, data, operations, and financial initiatives. Mr. Blair was PCG's project director for numerous large-scale information technology implementations with school districts, including the School District of Philadelphia; the School Board of Broward County Florida;, Charlotte-Mecklenburg Schools; and Minneapolis Public Schools. He also oversaw the start-up of PCG's implementation of a state-wide student information system and PCG's EasyIEP™ special education management system in Tennessee. Grant holds a BA from Harvard University and an MBA from University of North Carolina.

David Bowes

Manager | PCG International

David BowesDavid Bowes is part of PCG's management team in the UK. He oversees the operations of PCG Technology Solutions, which develops and operates citizen-focussed solutions to the UK government sector. Mr Bowes has been instrumental in creating and developing PCG's award-winning consumer direction solutions for the health and social care sector and has worked with over 30 local authorities in the UK, and has worked on projects in the USA and Australia. Mr Bowes is a graduate of the University of Liverpool and a member of the Institute of Chartered Accountants in England and Wales.

Matt Brazier

Practice Area Director | PCG Technology Services

Matt BrazierMr. Brazier has more than 30 years of information technology (IT) experience spanning most IT disciplines, from enterprise architecture to large scale technical infrastructure deployment. Prior to joining the firm, Mr. Brazier served as a senior consultant for organizations including the California State Department of Finance, California Health and Human Services Agency, California Health Care Foundation, HealthNet, Sierra Health Services, Foundation Health Corporation, MCI/WorldCom, and Bankers Trust.
Mr. Brazier's background includes 13 years of performing and directing Independent Verification and Validation (IV&V) projects for very large government IT projects and nine years of health insurance IT experience, fulfilling such roles as Technical Architect, Vice President of Technical Services, and Chief Technology Officer for a national health care insurance company that performed multi-state government health care contracts.

Katie Bright

Associate Manager | PCG Human Services

Katie Bright Katie Bright is an associate manager within the Human Services’ Child Welfare and Youth Services team. Katie’s career at PCG began in 2002, when she started working within the Massachusetts Department of Children and Families (DCF) revenue management unit; her role has since expanded to include work with child welfare agencies across the country. Most recently, Katie has helped several agency partners implement Title IV-E waivers. She has also worked closely with states to determine how to best utilize flexible funding to better serve the children they care for. Much of this work has included the implementation of evidence-based practices that have demonstrated improved outcomes for children. In addition to program implementation, Katie has an extensive background in financial management for child welfare agencies, with a comprehensive knowledge of Title IV-E eligibility and maintenance claiming, Title IV-E administrative claiming, Targeted Case Management Option under Medicaid, and the Social Security Block Grant. Katie received a Bachelor of Arts in Political Science from Simmons College in Boston, MA.

Kathy Brooks

Associate Manager | PCG Education

Kathy BrooksKathy Brooks, PMP is well-versed in project management, technology, performance evaluations, organizational change management, business process reengineering, efficiencies and effectiveness of an organization across multitude of operations. Extensive experience with school system technology, food service, and staffing evaluations. Ms. Brooks has over 30 years of public work experience including as a classroom teacher and a state-level administrator with Florida Department of Education. She currently provides educational and administrative technology leadership with the establishment of a Practice to serve school systems throughout the country with the acquisition by PCG, Inc. of the BLEgroup. Her responsibilities also include helping school systems evaluate their staff, operations, and schools to ensure the most efficient and effective management that positively impacts student growth. Experience also includes serving as Partner-in-Charge, Project Director or lead in over 150 projects across the country that resulted in over $500M in savings.

Tony McLean Brown


Tony MacLean BrownTony Brown is Director of Mergers & Acquisitions at PCG. He has 20 years of experience directing engagements related to PCG's core services, including federal revenue optimization/compliance, Medicaid third party liability (TPL), healthcare facilities management, Medicaid managed care, private health care recovery, and school-based reimbursement. He has spoken at numerous national TPL, Human Services Finance Officer (HSFO), and special education conferences. Mr. Brown earned his MBA from Fuqua School of Business at Duke University and his BS in Computer Science from NCSU.


Kevin Carlson

Chief Technology Officer | PCG Health

Kevin CarlsonKevin Carlson has more than 20 years of experience in the health care technology sector. Mr. Carlson has overseen the development and implementations of numerous electronic health record, revenue cycle management (RCM), business intelligence, and health information exchange (HIX) systems across the United States. For PCG Health, he oversees the health software development team which develops and deploys a wide scope of SaaS applications. Mr. Carlson hold a BS in Computer Science from Northeastern University.

Peter Cheesman

Associate Manager | PCG Health

Mr. Cheesman leads PCG Health's member eligibility systems and services group. In this capacity, Mr. Cheesman has overseen the implementation and operation of identity and eligibility verification systems and data broker solutions for health and human services agencies in Texas, New York, North Carolina, Colorado, New Jersey, Maine, Massachusetts, Maryland, Wisconsin, Nevada, Delaware, West Virginia, Oklahoma, South Dakota, District of Columbia, Montana, and New Hampshire, and on behalf of the UAW Retiree Medical Benefits Trust, Caterpillar Corporation, and Whirlpool, Inc. Mr. Cheesman has more than a decade of public sector consulting experience, including working on behalf of more than 50 federal, state, and commercial organizations to identify more than $1 billion in revenue generation and cost savings opportunities. Mr. Cheesman specializes in designing and deploying creative technical solutions which allow agencies to use federal, state, and commercial data sources and predictive analytics to better identify fraud and ineligibility while automating and expediting case processing activities. As a leading national subject matter expert in this area, Peter regularly assists government agencies and commercial vendors in defining and deploying critical data solutions used to reduce public assistance program expenditures. Mr. Cheesman received his B.S. in Business Administration from Northeastern University and his M.B.A. from Clark University.

Ralph Choate

Sr. Director of Customer Service Operations | PCG Public Partnerships

Ralph ChoateRalph Choate, Senior Director of Customer Service Operations & Associate Manager, located in our Phoenix office, has thirty years of experience. Mr. Choate is a customer service evangelist responsible for customer service resources that serve over 103,000 self-determination program users and providers in twenty-three states. His responsibilities include adherence to client-specific policies and procedures; career development of the customer service team; and perpetual innovation to improve workflows, technology and the value of customer services provided to PPL clients, participants and their service providers. Additionally, Mr. Choate serves as a member of the PCG Public Partnerships executive team. He has a BS in Human Services Management and an MS in Gerontology from the McCormack Graduate School at the University of Massachusetts – Boston.

Debra V. Clark

Corporate Facilities Director | Corporate

Debra V. ClarkWith 25 years of experience at PCG, Ms. Clark has been instrumental in project operations for PCG clients of all sizes and projects of varying scope. Ms. Clark is responsible for compiling data, negotiating leases, touring buildings, working with/and overseeing contractors throughout the build-out process, and completing the entire office structure for more than 50 PCG satellite offices. She works closely with all elements of a project team inclusive of PCG ITS enterprise architects, brokers, owners, landlords, and property managers along with contract leads, account managers.

Jason Clifford

Chief Technology Officer | PCG Human Services

Jason CliffordJason Clifford joined Public Consulting Group in 2014 as its CTO for the Human Service practice, responsible for the technology strategy and implementation. Prior to joining Public Consulting Group, Jason had over 20 years of experience designing, implementing and managing mission critical software, infrastructure, and organizations at global business service providers. Jason came to Public Consulting Group from OnProcess Technology, where he was responsible for the design, implementation and operation of a global organization providing a scalable technology platform and services to service supply chain customers. He holds a Bachelor of Science Degree in Electrical Engineering from the University of Massachusetts and a Master of Software Engineering Degree from Brandeis University. He lives in Marshfield, MA with his wife and two daughters.

Christopher Connor

Manager | PCG Education

Christopher ConnorChristopher Connor has been with PCG for more than 25 years and is a Manager in the Education Practice Area and a Shareholder at PCG. He is currently based in Florida. Mr. Connor has extensive experience in all aspects of Medicaid reimbursement, specifically in school-based reimbursement programs. This experience includes administrative claiming, Fee-For-Service, Cost Settlement, Managed Care, TPA, Free Care, TPL and other facets of reimbursement. Mr. Connor also has more than 20 years’ experience in web-based case management solutions with a particular focus in the special education arena.

Craig Connors

Manager | PCG Public Partnerships

Craig ConnorsCraig Connors, a Manager in PCG Public Partnerships, oversees design and operation of consumer direction models of service delivery for states and managed care organizations. Since joining PCG in 2015, Craig has led teams and projects committed to delivering excellent service to multiple stakeholders at optimal cost. He has extensive experience in the many facets of Long Term Support and Services (LTSS), Medicaid and Medicare delivery and financing systems, regulatory compliance, project management, quality assurance, and negotiation. Prior to PCG, Craig most recently led the development, opening, operations and rapid growth of a Program of All-Inclusive Care for the Elderly (PACE) Organization. He also served as the Administrator for all home and community-based services for Riverside Health System, an Integrated Health System in Eastern Virginia. An executive member of the leadership team overseeing all of Riverside’s long term care and retirement community services, he also held the position of Vice President of Managed Care, negotiating managed care partnerships and leading system-wide care management efforts. Craig earned his MBA from the Kenan-Flagler Business School at The University of North Carolina at Chapel Hill, and his Bachelors degree in Mechanical Engineering from Vanderbilt University in Nashville, Tennessee.

Christen Courville

Associate Manager | PCG Education

Christen CourvilleChristen Courville, an associate manager located in our Richmond, VA office, has 17 years of experience working with public sector clients to implement technology solutions. She is currently Product Line Lead for EdPlan IMS. In this role she leads the IMS Roadmap development initiative which includes a reimagined user interface, streamlined self-discoverable workflows, and enhanced features and functionality to better support educators in capturing students’ strengths and weaknesses to inform classroom instruction. She also manages a centralized team to support IMS implementations and providing support for several key IMS projects including Houston ISD Texas, Osceola County Florida, the State of Arkansas CTE Department, and Fulton County Georgia. During her long tenure at PCG, Ms. Courville opened PCG’s first European office in Poland, managed the statewide EasyIEP™ project in Tennessee, implemented EdPlan RtI in Memphis, TN, and worked on special education and Medicaid projects in Georgia, Tennessee, Florida and Virginia. She brings seasoned experience managing and implementing EdPlan™, EasyIEP™, Fee-For-Service, School-Based Administrative Claiming (SBAC), and EDsmart™ projects. Ms. Courville supports clients with project management, relationship management, user training and support, and technical consulting services.

Alvin Crawford Jr.

General Manager | PCG Education

Alvin Crawford Jr.Alvin Crawford is General Manager for Public Consulting Group’s Education Practice. PCG's Education practice serves thousands of clients in the United States and a growing client base internationally. Mr. Crawford’s focus is on creating solutions to improve outcomes for children through more systemic and effective approaches to teaching and learning, as well as promoting PCG's current service portfolio to a wider set of customers. Mr. Crawford has over 20 years of experience in education and media. Prior to arriving at PCG, Mr. Crawford served as the Chief Executive Officer of Knowledge Delivery Systems Inc. (KDS) from September 2009 until July 2016. In 2000, joined the New York-based company, SchoolNet, Inc. where he served as Senior Vice President. He spent nearly a decade at SchoolNet. Mr. Crawford also helped secure partnerships in some of the largest school districts in the United States, including Chicago, Philadelphia, Atlanta, District of Columbia, Cleveland, Columbus, Denver, Albuquerque, Corpus Christi, San Antonio's Northside, Fulton County (Georgia), Wichita and Newark Public Schools. Prior to SchoolNet, Mr. Crawford served with several leading Internet agencies in New York and Boston (Digitas, Ogilvy & Mather and Zentropy Partners) in developing and implementing Internet strategies for large corporations, including Kodak, IBM, AIG, American Movie Classics and Express Scripts. He has strong education, entrepreneurship, sales, marketing, internet strategy and management skills to lead PCG Education’s growth. He serves as a Director of Knowledge Delivery Systems Inc. Mr. Crawford has an MBA in Organizational Studies and Marketing and a Certificate in Leadership for Change from Boston College’s Wallace E. Carroll Graduate School of Management, and earned a Bachelor of Science degree from Tufts University in Medford, Massachusetts.

Ramona Cruz-Peters

Director of Corporate Technology Communications | Corporate

Ramona Cruz-PetersMs. Cruz-Peters joined Public Consulting Group in November of 2014. In her role at PCG she leads communication efforts on behalf of the Office of the CIO, the CISO, and the internal IT departments. Prior to joining PCG, Ms. Cruz-Peters spent nearly four years in the non-profit behavioral healthcare sector as Senior Director of Marketing & Communications for Austin Recovery and The Council on Alcohol and Drugs Houston. Ms. Cruz-Peters was responsible for the organization's web and social media presence, helping lead the organization to a Statesman Social Media Award for the Austin American-Statesman, as well as public relations, branding, event planning, and both internal and external communications. For the five years prior to her time at Austin Recovery, Ms. Cruz-Peters worked for Myspace in Beverly Hills, California, where she gained valuable insight into the world of social media. At Myspace, Ms. Cruz-Peters had her hands in many projects, from managing internal communications and events, representing Myspace at conferences and trade shows, hosting recruiting functions, helping to establish the company's recruitment brand, and managing the company's philanthropic program. She graduated from University of California - Los Angeles with a degree in Sociology, and received field experience in broadcast news media through college internships. Ms. Cruz-Peters also speaks and presents workshops on social media marketing on a national level.

Tony Curatola

Associate Manager | PCG Health

Tony Curatola


James Dachos

Associate Manager | PCG Health

James Dachos

Mitch Dobbins

Acting Practice Area Director | PCG Technology Consulting

Mitch DobbinsMr. Dobbins is responsible for PCG Technology Consulting's practice area operations including oversight of business development opportunities and client delivery. He has 20 years of experience designing, developing, implementing or overseeing Information Technology (IT) projects across multiple domains including large-scale publishing, welfare eligibility, Medicaid, public safety, correctional, unemployment insurance and tax accounting systems. Mr. Dobbins has gained this experience working with twenty-one (21) states, the United Kingdom, European Union, China, Brazil and India in both the private and public sectors. Program and Technology agnostic, Mr. Dobbins has utilized strong governance and implementable policies to ensure the practice area culture is organically maintained while experiencing growth and delivering our services to meet the needs of our expanding client base. He has been an Application Architect, System Engineer, Project Manager and Program Manager and has a working understanding of the project lifecycle from planning and procurement through the software development and into Maintenance & Operations. Mr. Dobbins has MBA’s from Georgetown University (Washington D.C.) and the ESADE Business and Law School (Spain). He received a BS in Business Management from California State University, Stanislaus.

Rick Dwyer

Manager | PCG Health

Rick DwyerMr. Dwyer joined PCG in 1993 and has more than 25 years of experience in financial and operations management in corporate and health care provider environments. He has been actively involved in improving revenue and management operations to optimize program revenues and to bring health care facilities into compliance with federal, state, and other third party requirements. He has also directed numerous planning and evaluating projects involving mental health hospital and community-based programs. Project accomplishments in the financial and operational area include the establishment of initial billing, collection, accounts receivable, and financial reporting capabilities for Inpatient Psychiatric Hospitals, Partial Hospital / Psychiatric Day Treatment programs, Outpatient Clinics, Skilled Nursing Facilities and Medicare Part D in long-term care facilities; the redesign of the Patient Accounting and supportive front-end activities; the redesign and enhancement of Financial Reporting and Information Management activities; assisting health care providers in assessing their level of Medicare and Medicaid compliance and to develop and implement corrective action plans designed to bring identified deficient areas into compliance; development of Compliance Program Infrastructure as outlined in the Office of the Inspector General guidelines; and the creation of appropriate internal controls, quality assurance systems, procedure manuals, and management / operational reports where required to enhance operational effectiveness and overall profitability. Mr. Dwyer also directed the work of clinical consultants on projects such as determining alternative community services based on the individual clinical need assessment of mental health consumers and conducting supply and demand studies for state-wide hospital and community based residential services for mental health programs. Mr. Dwyer earned both a BSBA and MBA from Babson College in Wellesley, Massachusetts.


Jay Egan

Manager | PCG Public Partnerships

Jay EganMr. Egan works with managed care organizations to develop, implement, and manage Fiscal Intermediary Services that support participant direction and various other Medicaid waiver groups. Prior to joining PCG, he was Vice President of Business Development at Carroll Enterprises, Inc., a business process outsource firm exclusively dedicated to the administrative and distribution needs of the insurance industry and state government. While there, he directed the implementation and management of a core set of outsourced services that provide the administrative infrastructure for the Massachusetts Health Connector Authority, including Commonwealth Choice and S.H.O.P. Exchange.

Tom Entrikin

Manager | Public Consulting Group

Tom EntrikinMr. Entrikin has 40 years of experience with the Medicaid and Medicare programs. From 1981 to 1992, he was a Medicaid policy specialist with the US Health Care Financing Administration (HCFA), now the Centers for Medicare & Medicaid Services (CMS), providing technical assistance to states on Medicaid eligibility, coverage, and reimbursement; provider certification and enrollment; program integrity; recovery of third party liabilities; Medicaid Management Information System (MMIS) performance specifications and operations; interagency agreements; contracts with managed care organizations; health standards and certification requirements; and Medicaid waiver programs. Since coming to PCG in 1992, Mr. Entrikin has assisted in the design, development and implementation of revenue projects for school-based health services; hospital-based and municipal projects for pregnant women, infants, and children; state services offered through youth services, child welfare, mental health, substance abuse, developmental disabilities, and public health agencies; and reimbursement systems for hospitals, long term care facilities, and home and community-based services waiver programs. He has made presentations on home and community-based services waiver programs at national conferences sponsored by the Robert Wood Johnson Foundation as well as presentations on Medicare/Medicaid claiming and waiver options at the National Association of Reimbursement Officers and the National Association of State Human Services Finance Officers.


Kathy Fallon

Practice Area Director | PCG Human Services

Kathy FallonMs. Fallon has worked in government and government consulting for more than 25 years and has expertise with funding sources including but not limited to TANF Medicaid, Title IV-E, CCDF, WIA, and Title IV-D. She has been at PCG for 15 years and currently oversees the firm's PCG Human Services division. Prior to joining PCG, she worked for the Commonwealth of Massachusetts for eight years in both the legislature and Executive Office of Administration and Finance, managing state budget and finance. At PCG, Ms. Fallon has worked with more than half of all U.S. state governments, focusing primarily on improving the business of government by improving fiscal functioning, service delivery, and operational process. She has managed large scale revenue maximization projects in Texas, Massachusetts, and Colorado and currently manages numerous large scale outsourced operations for a variety of jurisdictions, including but not limited to the revenue functions for the MA Department of Social Services, the TANF WTW program in San Diego County, and the WIA One Stop system in Philadelphia, PA. Ms. Fallon has a Masters of Public Administration (MPA) from the University of Massachusetts, where she currently instructs graduate-level MPA students in the art and science of public budget and finance. She is a member of APHSA's national work group on integration which is working to foster greater interoperability and effectiveness in the health and human services enterprise.

Marc H. Fenton

Principal | PCG Public Partnerships

Marc H. FentonMarc Fenton is responsible for the company's consumer direction practice area.. He is the founding director of Public Partnerships, LLC (PPL), a PCG subsidiary that provides financial and other management services to individuals in consumer-directed long term care programs established by state agencies across the country. PPL has become the largest provider of financial management services in the country for publicly financed consumer directed programs, managing over $2 billion dollars annually for 103,000 consumers in twenty-three states. Mr. Fenton routinely presents to state legislative bodies, elected officials, and at public forums. His work has led to improvements in health and human services, finances, and management in more than twenty states. Mr. Fenton began his career as a public mental health/ mental retardation administrator, responsible for community and institutional services in Massachusetts. He has advanced degrees in public policy analysis, planning and management from the University of Chicago and the University of Pennsylvania and a certificate in Senior Public Management from the John F. Kennedy School of Government at Harvard University.

Amy Ferraro

Manager | PCG Health and PCG Human Services

Amy FerraroMs. Ferraro has more than 17 years of public sector consulting experience and has worked on a variety of revenue management, revenue optimization, and consulting engagements in more than 25 states. She has led revenue optimization projects in states including Colorado, Louisiana, and Montana. She also manages a project for Rhode Island Department of Children, Youth, and Families (DCYF) and is responsible for overseeing the Title IV-E compliance, revenue maximization, cost allocation, Random Moment Time Study (RMTS), and consulting components of the project. Previously, she assisted with the transition of DCYF children to the Rite Care managed care program and worked with the department to determine how children would receive both medical and behavioral health services. Ms. Ferraro has worked with the Massachusetts Department of Children and Families (DCF) since 1996 and is currently the technical advisor for its cost allocation plan. She has worked on Medicaid revenue maximization, rate setting, and cost allocation plan development projects for the Massachusetts Department of Mental Health since 2000. Ms. Ferraro has led large-scale cost allocation projects in states including Arkansas, Delaware, Kansas, Massachusetts, Michigan, Nevada, Vermont, and Maine. Her cost allocation expertise crosses child welfare, Medicaid, income maintenance, public health, behavioral health, and developmental disabilities programs. Ms. Ferraro has conducted several nationwide training sessions, many on behalf of the National Association of State Human Services Finance Officers (HSFo), in the areas of child welfare financing, Medicaid, and cost allocation. She holds a Master's of Public Administration from the Maxwell School of Citizenship and Public Affairs at Syracuse University and earned a Bachelor of Arts cum laude in Politics at Mount Holyoke College.

Edward Forth

Chief Information Officer | Corporate

Edward ForthMr. Forth has more than 27 years of technology and management experience. He joined PCG in 2012 and currently provides transformational technology leadership for PCG's corporate services, including customer-facing technology products and services and connectivity to the firm's more than 40 U.S. and international offices. Mr. Forth began his career with BlueCross BlueShield of Tennessee in 1986 as an applications development engineer in the mainframe applications division, and left in 1990 to work as a functional manager of mainframe and client/server applications with Great Western CFG, a financial services company. After advancing to Director of Production Support and Applications Development, he left Great Western to become CIO at Comprehensive Care Corporation, a carve-out behavioral health care payer. Mr. Forth also served on the Board of Directors for Comprehensive Care's international operations doing business in South America. Mr. Forth spent nine years as a management consultant for PricewaterhouseCoopers, Probandi LLC, and Comdyn Inc., where he consulted for major customers such as Cigna, Pharmerica, BlueCross BlueShield of Tennessee, and the Blue Cross Association. Before joining PCG, he spent four years as CIO at HealthPlan Services, the nation's largest independent third-party administrator to the health and life insurance industry. Mr. Forth earned a BS in Computer Science at Tennessee Technological University and an MBA from Central Michigan University.

Colleen Fox

Manager | PCG Public Partnerships

Colleen FoxMs. Fox has eight years of experience developing, implementing, and managing participant direction programs. She has served as a program manager on a number of large-scale and complex programs, including TennCare's use of consumer direction in a managed care environment and Pennsylvania Department of Public Welfare's transition from 37 separate fiscal employer agents to PPL as a single statewide vendor. Currently, Ms. Fox oversees a portfolio of participant direction programs located in California, Massachusetts, Tennessee, Indiana, and Pennsylvania.


Peter Gilles

Manager | PCG Education

Peter GillesAs a Manager within PCG Education, Peter Gilles works out of the Chicago office, overseeing large scale and statewide projects focused on special education and school-based Medicaid reimbursement. His expertise in project management is informed by nearly twenty years of work in the public sector. Currently, Mr. Gilles manages Administrative Claim Programs for the State of Indiana, State of New Jersey, State of Kansas, State of Kentucky, State of Wisconsin, State of South Dakota and the State of Georgia. He has negotiated administrative claiming and fee for service billing programs in Arizona, Colorado, Nebraska, Illinois, Indiana, Michigan, Pennsylvania, Texas, and Wisconsin. Mr. Gilles statewide experience also includes managing school-based projects in California, Delaware, Florida, North Carolina, Ohio, Tennessee and West Virginia. In addition to his work with Medicaid reimbursement, Mr. Gilles leads the project teams for the implementation of PCG’s EasyIEP (web-based Individual Education Plan software) for more than 160 school districts in Illinois and the Indiana Department of Education’s statewide implementation. He continues to oversee implementation projects for Saint Paul and Minneapolis Public Schools.

Tim Gillespie

Associate Manager | PCG Education

Tim GillespieMr. Gillespie has more than 12 years of experience working with public sector clients and school districts throughout the country. As an Associate Manager with PCG Education, Mr. Gillespie supervises teams in Texas and Nevada and oversees projects focused on instructional management, special education and Medicaid. He currently works out of PCG’s Las Vegas, NV office and has worked out of the Boston, MA and Charlotte, NC offices in the past. Mr. Gillespie has significant experience working with large urban school districts in system implementations and change management projects, including Houston Independent School District (TX), Dallas Independent School District (TX), Clark County School District (NV), and Charlotte-Mecklenburg Schools (NC).

Nathan Grossman

Associate Manager | PCG Human Services

Nathan GrossmanMr. Grossman has expertise in federal revenue maximization and management in multiple areas of federal funding (Titles II, IV-D, IV-E, XIX, XXI, and SSI/SSA, TANF, and Food Stamps) and he has expertise in implementing information technology systems for public agencies. Beginning in 2012, Mr. Grossman began serving as Project Director of PCG Human Services' IT consulting project for the Pennsylvania Department of Public Welfare, overseeing more than 20 project staff, to enhance and maintain the Commonwealth's enterprise IT systems supporting early childhood services and home and community-based services (PELICAN and HCSIS). Previously, he led large scale IT planning projects for various early childhood, child welfare, and juvenile justice systems in Washington, DC, Massachusetts, North Carolina, and Pennsylvania. He has also led various financial and programmatic evaluations for foster care, child care, behavioral health, and early intervention services in Colorado, Connecticut, Illinois, Massachusetts, Missouri, Montana, New Jersey, New York, Rhode Island, Wisconsin, and West Virginia. Previously, Mr. Grossman managed operations to claim $250 million in Targeted Case Management and Rehabilitative Services Medicaid funds for all child welfare and juvenile justice services in Massachusetts.

Ed Gund

Associate Practice Area Director | PCG Education

Mr. Gund assists with management of the firm's PCG Education division, with a focus on larger contracts. Prior to joining PCG, he served for more than 20 years in a variety of senior-level marketing and operations positions for Affiliated Computer Services (ACS). Under his leadership, ACS became the largest provider of technology services to state and local governments. Mr. Gund helped to pioneer a nationwide business model for serving the fragmented and difficult state and local government marketing, overseeing aspects of company operations including marketing and business development, financial management, operations, customer service, media relations, communications, lobbying, and government relations.


Elizabeth Harris

ASG Associate Manager | Corporate

Steve Haverstock

Senior IT Director | Corporate

Steve HaverstockMr. Haverstock has over 30 years' experience in information technology. His has significant experience building and managing large infrastructure environments. He was responsible for the delivery of computer and network services for an $8 billion national managed healthcare corporation where he managed staff of 300 professionals providing support for Enterprise Networking, Technical Services, Database Administration, LAN Administration, Computer Operations, Production Control, Help Desk, Desktop Services, Client Relationship Management and Voice Communications for more than 18,000 employees in 250 locations. He was responsible for strategic and tactical planning for the Computer Services organization and provided technical vision for large systems, wide-area networks, local-area networks and distributed servers. His previous experience includes time working with PCG's Technology Consulting practice area. While there he engaged in several technical Independent Verification and Validation (IV&V) projects for the State of California.

He has a Bachelor of Science degree in Computer Science from Iowa State University, and a MBA from California State University, Sacramento. He also has the ITIL Manager's Certificate in IT Service Management.

Bryan Hawkom

Manager | PCG Education

Bryan HawkomMr. Hawkom currently heads up PCG's Northeast business for PCG Education. In addition, he runs large engagements in Michigan and New Jersey and oversees staff in five PCG offices throughout the country. Mr. Hawkom runs multiple complex engagements in PCG's school-based Medicaid claiming, special education data management, and data warehousing product lines. He has extensive experience working with school districts, state Medicaid agencies, and state departments of education, and is currently implementing a MAC and cost settlement process in the state of NJ. Mr. Hawkom also has extensive experience with AOP in Massachusetts.

Dan Heaney

Chief Financial Officer | Corporate

Dan HeaneyDaniel T Heaney, MBA, is a financial professional with more than 20 years of experience in public and private companies. He has held senior financial management positions in operational and corporate finance, with responsibility for treasury management, international finance, mergers and acquisitions, control and audit. He joined PCG in 2003. Prior to PCG, he was CFO for Seniorlink, an elder care management company based in Boston, Ma. Mr. Heaney spent 19 years at Perkin Elmer (formerly EG&G Inc.), a global $1.5 billion Fortune 500 diversified technology company. He served as the company's corporate treasurer for four years, with earlier roles that included five years as controller of the Technical Services Group, one the firm's five strategic business units involved in commercial and government services. He currently serves on the boards of Raleigh, North Carolina based LobbyGuard LLC, a provider of visitor management systems and Development Alternatives, Inc., a Maryland based firm that provides international development services and aid in developing countries. Mr. Heaney holds a B.A. from Colby College and an MBA from the University of San Francisco.

Jeff Hellzen

Chief Technologist | PCG Technology Consulting

Jeff HellzenMr. Hellzen has more than 26 years of IT experience, including 16 years on state and federal government projects involving technical assessments and technical verification and validation of multi-year, multi-million dollar development projects. His experience also includes 10 years of technical management for a variety of private sector companies where he was responsible for all aspects of IT and consulting on next generation software systems and industry standards. Mr. Hellzen has expertise in IT life cycle support for large public sector enterprise systems.

Tara Himmel

Associate Manager | PCG Public Partnerships

Tara HimmelMs. Himmel has over 10 years of experience managing participant direction programs. She works with managed care organization to bring industry best practice to the development and implementation of financial management services for participant direction programs. She also oversees a portfolio of programs located in California and Massachusetts that provide home and community-based services to adults and children with various disabilities who have elected to direct their own services.

Aaron Holman

Associate Manager | PCG Health

Aaron HolmanAaron Holman has been working in health policy for the past decade, starting in the United States Senate working in Medicare and Health IT areas for Senator Debbie Stabenow (D-Michigan). Mr. Holman also worked as a lobbyist in Washington focusing on health Information Technology (IT) financing, and standards development. Mr. Holman’s private sector experiences have focused primarily on operations improvements and the development of growth strategies for commercial hospital and insurance companies. Many of his clients represented the largest companies in health care in America, including HCA, United Health, Cigna, and Partners Healthcare. Mr. Holman has also worked with various Medicaid agencies in policy and operational improvement areas across various states including New York, Wisconsin and Michigan. Since 2012, he has focused on Accountable Care Act implementation activities at the state level in Marketplace establishment and regulatory affairs, quality measurement, Medicaid program expansion and consumer engagement and education. Mr. Holman has a Bachelor of Arts from University of Michigan and a Master of Science from Harvard University.

David Horvath

Manager| PCG Public Partnerships

David HorvathMr. Horvath is a human services management expert with more than 30 years of experience facilitating and leading systems change across diverse service systems in multiple states. He administers PPL's projects in nine states and the District of Columbia, overseeing operations such as third-party administration, fiscal/employer agent services, and supports brokerage. He also serves as PPL's liaison to the National Resource Center for Participant Directed Services (NRCPDS), operated by the Boston College Graduate School of Social Work. Prior to joining PPL, Mr. Horvath served as a disability policy specialist at the Center for Excellence in Disabilities at West Virginia University and as executive director of Greene Arc, Inc. His published work includes: Horvath, D.R. (2006). The Direct Care Workforce: Medicaid Funded Personal Assistance Services in West Virginia; and, Horvath, D.R. (2006). Survey Reveals Information on Direct Support Workforce. Center for Excellence in Disabilities, West Virginia University.

Brian Howells

Manager| PCG Human Services

Brian HowellsMr. Howells has been working in government and public sector consulting for more than 11 years. Focused on employment and public assistance programs, Mr. Howells has led a number of engagements to improve state Temporary Assistance for Needy Families (TANF) Work Participation Rates, enhance Maintenance of Effort (MOE) claiming, and provide employment supports to public assistance recipients. In addition, he works with a number of states to improve and integrate their eligibility and program services to provide a better customer experience and lower costs for states. His work has also included projects related to the Supplemental Nutrition Assistance Program (SNAP), Medicaid, and Cost Allocation. Mr. Howells has presented at conferences sponsored by the National Association of Workforce Development Professionals (NAWDP), the National Association for Welfare Statistics and Research (NAWRS), the Center for Economic Inclusion (UK), and the National Association of Human Services Financial Officers (HSFO). Prior to joining PCG, he worked for the Commonwealth of Massachusetts as a senior fiscal policy analyst at the Executive Office of Administration & Finance (ANF) and as Deputy Budget Director of the Executive Office of Health and Human Services.

Kristin Hunter

Associate Manager | PCG Education

Kristin HunterMs. Hunter has more than 14 years of experience in Medicaid revenue maximization projects and the implementation of EdPlan™ in various districts across the country. Currently, she manages the Indiana statewide Electronic IEP with services 389 local districts, and includes the support of over 13,000 users. In 2009, she was an integral part of the team that worked with an internal developer of PDA based software to capture behavior events and has since worked with numerous states and districts across the country in their implementation. Clients include the School Board of Broward County, the 6th largest school district in the nation, where Ms. Hunter served as project manager for the large-scale EasyIEP™ implementation, as well as districts in Nevada, Michigan, Kansas and Ohio. Ms. Hunter currently serves as project manager of school-based Medicaid claiming and special education data management in Michigan, Indiana, and Ohio.

Sean Huse

Manager| PCG Health

Sean HuseMr. Huse is an experienced health management consultant who focuses on financial management, strategic planning, policy analysis, and management reporting for Medicaid, providers, and payer organizations. He currently serves as the Center of Excellence (COE) lead for PCG's Health Care Reform Services (HCRS) unit. HCRS leads the firm's efforts in Health Delivery System Transformation and Health Marketplace consulting. These projects include payment reform, patient centered medical home and health home program design, health data analytics, dual eligible population management, health exchange development, and system innovation consulting. Mr. Huse received a BA in Economics and Neuroscience & Behavior from Wesleyan University and completed an MBA with a concentration in health care administration at Clark University. He is also a Certified Healthcare Financial Professional (CHFP) with the Healthcare Financial Management Association (HFMA).

Carole Hussey

Associate Manager| PCG Human Services

Carole HusseyMs. Hussey leads consulting engagements in IT planning and consulting for public sector human services clients. In this role, she has worked in North Carolina, Pennsylvania, New York, Indiana, Arizona, and Massachusetts. She has led efforts for many large scale, high-risk, enterprise initiatives in various programs including child welfare, SNAP/TANF, early education, home and community-based services (HCBS), and Medicaid. These projects encompassed a variety of functions and activities including feasibility studies, data analytics, Medicaid cost reporting, cost allocation plans, integrated eligibility, business process re-design, SACWIS, case management systems, automated test tools, and document imaging solutions. Prior to her work at PCG, Ms. Hussey was an Enterprise Project Manager for the Commonwealth of Pennsylvania’s Office of Administration, Office for Information Technology. She also spent many years in private sector financial services. Ms. Hussey participates in various national workgroups and frequently speaks at conferences and events about approaches to technology management and implementation and data analytics. Ms. Hussey holds a Bachelor of Science from Duquesne University.

Kevin Hutchinson

Manager | PCG Health

Kevin HutchinsonMr. Hutchinson oversees PCG Health's Program Integrity and Provider Management solutions, advising and aiding Medicaid agencies and managed care plans in compliance, fraud, waste, and abuse. He leads a team that provides an innovative solution to program integrity that is unique in the marketplace. This seamless solution integrates provider enrollment, provider screening, investigations, monitoring, data analytics, prepayment and post payment audits. His team conducts thousands of screenings and investigations each year, resulting in millions of dollars in cost avoidance and identified overpayments. Mr. Hutchinson's consulting services include policy enhancement, business process redesign, and performance management. He leverages his extensive experience in state government, health and human services, technology, and management consulting to serve his clients. Prior to joining PCG, Mr. Hutchinson served in the North Carolina Office of the Governor, working with public policy, budget, and management.



Deborah Joffe

Associate Manager | PCG Human Services

Deborah Joffe Deborah Joffe, PMP, is an Associate Manager at PCG. Ms. Joffe has extensive experience leading consulting jobs for human services agencies around the country, including engagements providing policy analysis, business diagnosis, program design, and expenditure analysis for TANF and other federally funded programs. She manages PCG’s executive function related work, including training based on PCG’s Human Services Coaching Framework and other program design decisions. Her background includes project management of TANF MOE identification projects in 13 states, including Missouri, Massachusetts and Michigan over the past nine years. She has personally been involved in nearly $2 billion of TANF MOE claims. In addition to her MOE work, Ms. Joffe has overseen work participation improvement projects in Maine, Missouri, Rhode Island, and Ohio, and TANF consulting engagements in Minnesota, Massachusetts, and Georgia. She has worked in more than 20 states and has served as project or engagement manager for numerous projects over the past eight years. Her experience includes standing up a large-scale operation providing TANF employment case management services in San Diego County, California, a project that employs 130 people and serves 5,000 families receiving public assistance. The operation also includes child care subsidy services, including eligibility determination and payment processing. Ms. Joffe is a certified Project Management Professional and a member of the Project Management Institute. She has a Master of Science in Public Affairs from the University of Massachusetts Boston and a BA from Brandeis University.


Sandy Kasprzak

Associate Manager | PCG Public Partnerships

Sandy KasprzakSandy Kasprzak is an Associate Manager in Public Partnerships’ Minnesota office where she oversees a portfolio of participant direction programs across multiple states. Ms. Kasprzak has more than twelve years of experience developing, implementing and managing participant direction programs. Her work in participant-directed services began with a position on the Advisory Board in Dakota County, MN where she supported the design and launch one of the first Robert Wood Johnson Foundation’s pilot programs in “Self-Determination for Persons with Developmental Disabilities.” She also has experience with transitioning Fiscal Management Service (FMS) providers, assisting in the start-up of participant-directed managed care programs in multiple states, and recertifying FMS vendors. Throughout her career, Ms. Kasprzak has been an active member of the participant-directed services community: she served on multiple Board of Directors focusing on education and the expansion of participant-directed services. She also has extensive experience speaking at National Conferences on topics related to self-direction. Ms. Kasprzak holds a bachelor’s degree from the University of Wisconsin-Whitewater and a master’s degree in Education from Saint Mary’s University.

Jamie Kilpatrick

Associate Manager | PCG Human Services

Jamie KilpatrickJamie Kilpatrick, an Associate Manager in PCG Human Services, currently leads the New York State Bureau of Early Intervention State Fiscal Agent project, overseeing the fiscal management and payment of claims for New York’s Early Intervention (EI) program. The largest EI program in the country, PCG manages more than $600 million dollars in EI claims annually for the state. Mr. Kilpatrick also serves as a subcontractor to the Center for IDEA Early Childhood Data Systems (DaSY). In this role, he co-authored, “Understanding and Using Fiscal Data: A Guide for Part C Staff.” DaSY widely distributes this best practices white paper, not only to guide state EI leaders in their collection and use of important fiscal management data, but also to answer strategic fiscal policy questions. Mr. Kilpatrick brings more than 15 years of experience working with early childhood systems across the country, including Colorado, North Carolina, Pennsylvania, Mississippi, Tennessee, New York and the OSEP-funded Mid-South Regional Resource Center. Prior to joining PCG, Mr. Kilpatrick most recently worked for the State of Tennessee specializing in EI and early childhood governance for the state as the Director of Early Childhood Special Education Programs within the Department of Education. Mr. Kilpatrick earned his Bachelor’s degree from the University of Tennessee (UT), his Master’s degree in Education from UT Martin, and has completed doctoral coursework in Public Administration from Tennessee State University’s Institute for Public Service.


Evan Lefsky

Manager | PCG Education

Evan LefskyEvan Lefsky (Ph.D.) is Director of Education Consulting within PCG Education. Dr. Lefsky has worked in the education field for more than 20 years. He taught at both the K–12 and college levels and has served as a school and district administrator. Currently, he provides implementation and leadership support for large-scale initiatives in Charlotte-Mecklenburg Schools and Wake County Schools in North Carolina, Miami-Dade Public Schools in Florida, Fulton County Schools in Georgia, Dallas Independent School District in Texas, and Wichita Public Schools in Kansas. He also served as Project Director for a Race to the Top grant from the Florida Department of Education to provide leadership development to school board members, superintendents, senior district leadership, and principals from turnaround schools across the state.
Prior to joining PCG in 2011, Dr. Lefsky was the School Improvement Grant (SIG) Turnaround Leader and Director of Secondary Education with Lake County Schools (FL). As Turnaround Leader, he was responsible for the day-to-day management of turnaround efforts at a persistently lowest-achieving high school, with a focus on implementation of an RtI framework. In his role as Director of Secondary Education, he coordinated curriculum and instruction for seventeen middle and high schools in the 19th largest school district in Florida with a membership of more than 41,000 students.
He is the former Executive Director of Just Read, Florida!, the statewide content and policy office in the area of reading and literacy. He managed the federal Reading First grant totaling more than $300 million, a $130 million state reading budget, and ten grant programs to a variety of private organizations and public state agencies. Prior to leaving the Department, Evan led the two year development and deployment of the Florida Assessments for Instruction in Reading (FAIR). This web-based assessment system provides teachers with screening, diagnostic, and progress monitoring information that is essential to guiding instruction for nearly two million students annually.
Evan frequently serves on state and federal commissions and task forces focused on issues pertaining to literacy and education policy. He has worked with the National Governors Association (NGA), Council of Chief State School Officers (CCSSO), National Association of State Boards of Education (NASBE), the Carnegie Corporation and the Southern Regional Education Board (SREB). Evan has coauthored several education articles, including Reading First in Florida: Five Years of Improvement, published in the Journal of Literacy Research. He earned a Ph.D. in Curriculum and Instruction and an Educational Specialist degree in Reading at the University of Florida.

Jack Liu

Chief Information Officer | PCG Public Partnerships

Jack LiuTechnology executive and management consultant with 20+ years of experience in developing and managing software systems. Held various development, management, and consulting positions with both Fortune 1000 and start-up companies. Served the role of editor for ANSI X3H4 object repository standards and US delegate to ISO committees. Since joining PPL in 2007 and assuming responsibility for the development and implementation of all technological projects, has managed financial management software in consumer direction programs across the country. Initiated and oversaw the design and implementation of PPL's BetterOnline™, a real-time online interface that interacts with PPL's integrated systems platform to provide total financial management services that includes Better@Work™ Time and Attendance tracking system, online enrollment, interactive budget and authorization management, payment processing and tax filing, and BetterOutcome™ realtime self-service reporting. The BetterOnline™ operates on a highly configurable SaaS service platform that streamlines the life cycle of an FE/A system and process workflow. Filed a patent application for PPL's multi-channel time and attendance system which promotes the notion of channel of choice and channel of convenience that enhances the user experience and data integrity.


Rich Maguire

Corporate Director | PCG International

Rich MaguireMr. Maguire's role includes strategic planning, client development, partnership creation, product development, and organizational development for PCG's global consulting services businesses that include PCG Polska, Sp.Zo.o with offices in Warsaw and Lodz, Poland and PCG Advisory Services LTD in London. He came to PCG from the University of Massachusetts Medical School , where he was Executive Director of Human Resources and Global Projects for the Commonwealth Medicine strategic business unit ,which provided clinical and consulting services to 33 states and 30 countries. He is a senior faculty member in the Master of Public Administration and Master of Science in Professional Communication Degree Programs at Clark University in Worcester, Massachusetts. Mr. Maguire formerly held a position of Dean of Continuing Education at Anna Maria College. He has 25 years of global organizational consulting experience with clients including EMC2, EMC2 Limited Bangalore India, Pfizer PGRD, Texas Instruments, The International Chiefs of Police Association, The Institute for Transitional Economies, The US Army, The US Navy, Electricite' de France, and Gaz de France. Mr. Maguire has participated in USAID-funded projects with delegations from Tanzania, Cote d'Ivoire, Russia, Uzbekistan, and China. He holds a Bachelor of Science Degree from Syracuse University, a Master of Arts Degree from Emerson College and has completed his doctoral course work in Adult and Human Resources Education and Training at The University of Connecticut.

Paul Mancini

Manager | PCG Education

Paul ManciniMr. Mancini joined PCG at the start of 2009 and has 20 years of experience in delivering services and solutions within the private and public sector, with his last eight years focused on pre K – 12 public education management solutions and services for IEP, Medicaid, strategic planning, and other data-driven decision support projects. He has program management and implementation experience in the states of Virginia, Washington, Georgia, and Pennsylvania.

Michael Marotta

Governance, Risk and Compliance Officer | Corporate

Michael MarottaMichael Marotta is PCG’s Governance, Risk and Compliance (GRC) Officer. He joined the firm in 2016 with extensive experience in risk management, corporate ethics and governance, regulatory compliance, internal audit, and strategic planning, both in the U.S. and abroad. Prior to joining PCG, Mr. Marotta was the Director of GRC at Crane Currency and had similar risk management and compliance positions at MassMutual Financial Group, Goldman Sachs and The Bank of New York. As the firm’s GRC Officer, Mr. Marotta reports to the CEO and is responsible for establishing and overseeing these functions at PCG. Mr. Marotta received a Bachelor’s Degree in Economics and Government from The University of Notre Dame and a Master’s Degree in International Political Economy from New York University.

Peter Marshall

Manager | PCG Education

Peter MarshallMr. Marshall has more than 20 years of experience at Public Consulting Group (PCG). Based in Boston, he currently manages multiple school-based consulting, operational and Medicaid projects across the northeast and oversees PCG Education offices in Harrisburg, Pennsylvania, Boston, Massachusetts, and in Washington, D.C. His projects entail implementing large-scale data systems, professional development, training, policy development, claim processing and consultative analysis and recommendations. Mr. Marshall has extensive experience working with public education staffs in a variety of areas including IT, data management, financial, special education, accountability, academics and policy, and procedures. He received a Bachelor of Science in Business Administration from Emmanuel College in Massachusetts.

John Matthews

Chief Technology Officer | PCG Education

John MatthewsJohn Matthews serves as the CTO for PCG Education's technology division. John's career in IT spans 33+ years, and includes experience working in Education, defense, utilities, distribution, media, insurance and commercial software. John is responsible for PCG Education's technology strategy and direction. John has oversight of 6 software development centers throughout the US, Canada and Poland, as well as architecture, quality assurance, security and hosting. John holds a B.S. degree from Florida Institute of Technology, and an MBA from UT.

Dale McCourt

Associate Manager | PCG Health

Dale McCourtDale McCourt, Associate Manager, has been a member of the PCG team since 2011. Dale brings over 25 years of experience spanning many industries where he has served in a variety of roles including, Chief Operating Officer, Project Manager, Manager of Finance & Administration and Sr. Actuarial Analyst, to name a few. Dale’s innate curiosity and eagerness to solve problems using process improvement techniques and technology solutions has manifested itself in the development of new product lines aimed at proactively guarding against Medicaid provider fraud, waste and abuse as well as educating providers on Medicaid compliance, through high-touch, technology-driven provider oversight techniques.

Dale McCourt holds a Bachelor of Science degree in Mathematics and Computer Science and is a certification Project Management Professional (PMP). Dale resides in Asheville, NC with his wife, Willie, and they’re avid triathletes, enjoying swimming, cycling and running.

Jim McGlynn

Manager | PCG Education

Jim McGlynn Mr. McGlynn, an Associate Manager in PCG Education, leads education services in the state of New Jersey and New York City. He joined the firm in 2010, bringing to PCG more than a decade of experience working as a teacher and executive in school districts across the Tristate region. In his current role, Mr. McGlynn provides strategic leadership and operational oversight to state agencies and districts throughout the region in the design and delivery of professional development services, education data system services, and federal revenue reimbursement services.

Prior to joining PCG, Mr. McGlynn worked as an educator, designing and teaching STEM and literacy curriculum. He has extensive experience in the development and delivery of professional development for teachers and supervisors throughout urban, suburban and rural school settings. Mr. McGlynn has also worked with various groups of education stakeholders to design and implement systems that empower schools, communities, and programs to better understand student learning and the supports needed to ensure college and career readiness across diverse student groups.

Jim McInnis

Chief Financial Officer | PCG Public Partnerships

Jim McInnisMr. McInnis is responsible for the overall management of PPL's financial and business operations. Since joining PPL in 2000, he has led multi-disciplinary teams during all phases of fiscal management service design, start-up, and implementation in many states. He has more than 15 years experience in the field of government finance, analysis, and operations management. Prior to PCG, he was a public policy analyst at a non-profit government oversight agency.

Dr. Jack McLaughlin

Manager | PCG Education

Dr. Jack McLaughlinDr. McLaughlin comes from a proud family tradition of service in public education. He has served as school teacher and chief administrator in New York and California. In California, he served as Director of Curriculum and Instruction and as District Superintendent. Working with the New York City Board of Education, Jack served as Director of Educational Services. In that capacity, Dr. McLaughlin helped administer professional development in school leadership in more than 25 schools in Manhattan.
Dr. McLaughlin has served as a private industry executive since 2001, working to improve school performance though data analysis and accountability. He has worked with more than 400 school districts in the US and the Bahamas.

Bret Mohninger

Associate Manager | PCG Technology Consulting

Bret MohningerMr. Mohninger is a Vice President with PCG Technology Consulting (PCG TC) and provides business development leadership across many states and manages several key state government IT projects across the country in the areas Independent Verification and Validation (IV&V), Quality Assurance (QA), feasibility studies, and planning and procurement. Mr. Mohninger has 15 years of state government consulting experience, inclusive of his contributions to PCG TC since joining the practice in April 2008. Mr. Mohninger holds a Bachelor's Degree in Computer Science and Management Information Systems from the University of Lethbridge in Canada, an MBA from the University of California at Davis and is a certified Project Management Professional (PMP) since 2004.

William S. Mosakowski

President | Corporate

William S. MosakowskiBill Mosakowski is Founder, President, and Chief Executive Officer of Public Consulting Group, Inc. (PCG), a management consulting firm serving clients in the health & human services and K-12 education sectors.  In his current role, Bill oversees day-to-day operations and strategic initiatives for PCG.

Bill's career has centered on serving the fiscal and operational needs of the public sector.  Upon graduating from Clark University in 1976, he first worked as Assistant Revenue Director for the Commonwealth of Massachusetts Department of Mental Health and Mental Retardation.  In 1981, he left public service to become Director of Reimbursement for Harvard Community Health Plan's Parker Hill facility, a small public hospital located in Boston's Mission Hill neighborhood.  Prior to forming PCG, Bill was a senior consultant with Touche Ross & Company now Deloitte & Touche, where he worked on expansive and comprehensive strategic planning projects for health and human services facilities across the country.   

Bill founded PCG in 1986, combining his entrepreneurial business interests with a growing expertise in public sector fiscal and operational management.  The firm quickly grew from a three-person operation to a highly successful company with roughly 2,000 employees, 50 offices, and nearly $350 million in gross annual sales.  Today, PCG focuses on three major market areas: 1) enhancing operational and financial performance for state and local health and human services agencies; 2) providing consulting and technology applications to the K-12 education sector; and 3) developing and serving the national market for Third Party Administrator (TPA) services to support self-determination and consumer-directed care for chronically ill, frail and elderly, developmentally disabled, and other at-risk populations, through PCG's subsidiary company – Public Partnerships, Ltd.

Bill served as chairman of the Clark University Board of Trustees in Worcester, MA (2007-2011),where he and wife Jane also founded the Mosakowski Institute for Public Enterprise.  Additionally, Bill serves as Board member of St. Mary's High School in Lynn, MA and as a member of the Board for the Massachusetts Association of Mental Health (MAMH).


Greg Nadeau

Manager | PCG Education

Greg NadeauMr. Nadeau leads the team at PCG Education that developed the National Education Data Model/CCSSO State Core Model and the USED CEDS Data Model. He has served as an expert consultant to more than 20 states, successfully led statewide education data initiatives in Massachusetts, Rhode Island, Pennsylvania, South Carolina, and Illinois, and is currently co-directing a groundbreaking new project with New York State that will provide 7 million teachers, parents and students with an open learning platform beginning on Oct 1, 2013. Mr. Nadeau is an active contributor and thought leader in wide array of innovative local education initiatives including TechBoston Academy, NotJustLego, SomerPromise, and Somerville Children's Network. He is currently working on a book to be entitled "Blogs and Badges, the Future of Learning."


Phil Obbard

Associate Manager | PCG Education

Phil ObbardMr. Obbard focuses on education-oriented data analytic, data warehousing, and strategic planning services and solutions for school districts. His work at PCG has been focused on helping districts across Canada and the US to implement data-based accountability initiatives and special education systems. Previously, he was Executive Director of Wellspring Academy of California (formerly Academy of the Sierras), the world's first accredited boarding school exclusively for overweight and obese adolescents and young adults. Prior to Wellspring, Mr. Obbard spent nearly a decade developing Web-based applications, including a stint as the Manager of Internet Technology for Slim-Fast Foods, a Unilever company. Mr. Obbard's technical background includes extensive experience with data management systems, Internet applications, and ERP integration.

Peter O'Connor

Manager | PCG Public Partnerships

Peter O'ConnorPeter O’Connor is a Manager at PCG Public Partnerships, where he is charged with overseeing all aspects of new contract implementations across the enterprise. Pete has over 22 years of experience working as a managed health care operations executive and strategist with specific expertise in the areas of company start up, development, operations, client management, and organizational leadership. Pete joined Public Partnerships from Beacon Health Options where he was a founding member of Beacon’s Executive Team and a major contributor to Beacon’s success and growth to serve 350+ clients and cover 50 million members across the United States, achieving approximately $2 billion in revenue. Pete graduated from Suffolk University’s Sawyer School of Business, earning an MBA degree with a concentration in healthcare administration.

Tony Ong

Business Development Manager | PCG Human Services

Tony OngMr. Ong is helping PCG lead the way to developing next-generation human service programs nationally, notably with publicly funded employment services and workforce development programs. Mr. Ong focuses on engaging public administrators in new idea generation, identifying and piloting innovative yet practical solutions, and managing large project implementations for PCG. Mr. Ong joined the firm in 1999 after several years working in the Massachusetts legislature. Since then, he has implemented and executed more than two dozen performance improvement projects across the array of health and human service agencies in the areas of government operations, revenue generation, program designs, application of fiscal/policy analysis, business processes, and multi-agency collaborations involving nearly all federal health and human services funding sources, including TANF, Titles II (SSA), III (OAA), IV-D (Child Support), IV-E (Foster Care), XVI (SSI), XIX (Medicaid), CCDF (Child Care), SNAP (Food Stamps), and WIA (Workforce Investment Act). Mr. Ong has an in-depth understanding of state and federal regulations, business functions, and processes that enable improved public agency performance. He led a successful start-up and on-going operation of Welfare to Work employment services operations in the County of San Diego, California that employs more than 115 staff and serves more than 5,000 clients.

Beth Osborne

Associate Manager | PCG Human Services

Beth OsborneBeth Osborne, an Associate Manager in the Boston office, joined PCG‘s Human Services team in 2005. Ms. Osborne’s experience includes working with child welfare and juvenile justice agencies across the country to implement fiscal and policy solutions to help improve outcomes of children, youth and families. She has worked with a variety of states to deliver consulting, financial and data analyst, project management, and program effectiveness services. More specifically, Ms. Osborne assisted Massachusetts, Rhode Island, New York City, and Arizona with developing, drafting and responding to Title IV-E waiver project requirements that focus on evidence-based information solutions promoting well-being outcomes for children and families. Ms. Osborne is currently working with North Carolina to evaluate the state’s child protective services (CPS) and identify opportunities to strengthen the CPS system through legislative, administrative, programmatic, and/or practice changes. Prior to her work at PCG, Ms. Osborne was a staff assistant in the office of the Governor of Massachusetts. She earned her Masters of Public Administration and Masters of Political Science from Suffolk University in Boston, Massachusetts.


Jay Peck

Associate Manager | PCG Health

Jay PeckMr. Peck has been with Public Consulting Group for more than 13 years. He currently oversees PCG Health’s Payment Integrity services, helping Medicaid clients to control costs and to ensure that the right services are delivered to needy beneficiaries. Through his team, PCG offers to clients solutions including (1) Fraud, Waste, and Abuse detection and validation, (2) provider audits and medical record review, (3) independent assessments of medical need, and (4) due process monitoring. Mr. Peck has led efforts ranging from operational assessments to large-scale provide audit engagements, helping to establish PCG as a leader in the Medicaid Program Integrity space. He has a Bachelor’s Degree in Law & Public Policy from Syracuse University, and a Masters of Business Administration from Clark University.

Jim Popp

Manager | PCG Education

Jim PoppSince 1994, Mr. Popp has dedicated his career to helping K-12 students and school leadership “believe and achieve.” Before joining PCG Education, Mr. Popp was Founder and President of University Instructors, Inc., an Inc. 500 company acquired by PCG in November 2013. Mr. Popp is responsible for the Educational Partnerships business unit which helps boost student engagement and achievement, increase school level instructional capacity, and provide cost savings for school districts with impactful daytime tutoring, afterschool programs, summer camps, and innovative staffing. Existing projects include state, district-wide and individual school programs throughout the United States. Mr. Popp earned a Bachelor of Science in Management and Marketing from the University of Richmond.

Rick Purcell

Associate Manager | PCG Education

Rick PurcellRick Purcell came to Public Consulting Group after the acquisition of eWorker Technologies in November, 2001. In his 32 years of experience in the Information Technology industry, he has developed cost-saving technologies and innovative services for schools, districts, educational cooperatives, and state departments of education. He is currently engaged in marketing, product development, implementation, and customer satisfaction efforts. Products and services in his portfolio include Response to Intervention (RtI) systems for academics and behavior, data visualization and analytics, and Medicaid billing. Mr. Purcell's efforts in understanding the needs of educators have helped PCG Education grow its customer base by ensuring that products and services meet and ultimately serve the needs of students throughout their educational careers. He is active in a variety of civic and community groups, including the formation of The Asheville Technology Club, led by his teenage son with Asperger Syndrome. The club creates innovation opportunities for students in the community and has won statewide awards for robotic innovation. In addition, Mr. Purcell is a member of the Autism Society, Kentucky's Council for Exceptional Children (KY CEC), and the Kentucky Council for Administrators in Special Education (CASE).


Gary Reimers

Associate Manager | PCG Technology Consulting

Gary ReimersMr. Reimers' background includes more than 20 years of IT experience in both the private and public sectors, specializing in large enterprise system design, implementation, and management. In his tenure with PCG Technology Consulting, Mr. Reimers has focused on state government projects, providing strategic planning, service development, technical assessments, independent technical verification and validation (IV&V), technical design, cost allocation studies, and procurement support (i.e. FSR and RFP development/evaluation) for multi-year, multi-million dollar development projects. He specializes in large-scale technology projects while operating under the principle that IT exists to support business needs and improve business capability. Prior to joining PCG, Mr. Reimers served as Director of Technology for HealthNet, a multi-billion dollar national health care corporation, where he was responsible for strategic planning, technology evaluation, design, selection, implementation and support of complex computing environments which included multiple data centers and remote sites across the U. S. Mr. Reimers' well-rounded experience also includes extensive technical and managerial positions for technology organizations within the insurance industry (Cal-West Life Insurance), the agriculture industry (Blue Diamond Growers), and the health care industry (Sutter Health). Mr. Reimers earned an MBA with honors from Clark University in Worcester MA and earned his BA in Psychology from the California State University at Sacramento. He holds an ITIL Foundation certificate from the ITIL Certification Management Board and is a member of the Beta Gamma Sigma International Honor Society.

Jill Reynolds

Manager | PCG Human Services

Jill ReynoldsMs. Reynolds leads the Employment and Income Maintenance Services and Early Childhood centers of excellence for PCG Human Services. She provides strategic leadership and support for projects in Welfare to Work, Workforce Development, Early Intervention, Early Childhood and Child Care Services and food and nutrition programs. Her work centers around helping state and local clients achieve improved outcomes and fiscal performance in their human service programs. She has worked extensively with numerous federal funding sources and programs including SNAP (Food Stamps), Medicaid, Title IV-E, TANF, CCDF, WIA, IDEA Parts B&C, and competitive grant funds. Some examples of Ms. Reynolds' work with PCG include outsourced operations in Welfare to Work, workforce development and Early Intervention; information systems consulting across human services, financial management engagements in MA, NC, TX, MI, MO and other states, business process improvements and design, federal fund reporting and claiming, human service program consulting, Early Education System reviews and consulting, Federal Block Grant analysis and consulting. Prior to joining PCG, Ms. Reynolds was Deputy Education Advisor to the Governor of Massachusetts. In this role, she worked on early education, K-12 education, and higher education policy, legislation, regulation, and finance. Previously she worked for the Massachusetts Office for Administration and Finance and was responsible for budget oversight and analysis related to education and other areas. Ms. Reynolds received her Bachelor of Arts from Boston College and completed a Master's Degree in Public Administration at the University of Massachusetts.


Diane Santoro

Chief Human Resources Officer | Corporate

Diane SantoroMs. Santoro has more than 20 years of human resource management experience. Her areas of expertise include staffing, compensation management, training, employee relation, employment law, and the implementation and management of human resource operations. Prior to joining PCG, Ms. Santoro was Director of Human Resources at Harvard Medical School, where she was responsible for the development and implementation of the University's first compensation structure for professional staff. She also managed the recruiting function and provided skills training to hiring managers. Ms. Santoro has worked both in the non-profit and for-profit sectors. She has managed federally-funded independent living centers as well as provided direct case management services to adults with disabilities and their families. Ms. Santoro holds a Bachelor's Degree in Social Work & Sociology, as well as a Master's degree in Management.

John Shaughnessy

Practice Area Director | PCG Health

John ShaughnessyJohn Shaughnessy is Director of PCG Health. He joined the firm in 1992 and has extensive experience in operations improvement, strategic planning, and revenue maximization consulting for hospitals and other health care providers, child welfare agencies, human services agencies, and educational institution. Mr. Shaughnessy has overseen the development and implementation of federally approved cost reports and cost allocation plans and is an expert in reimbursement strategies involving innovative approaches to rate setting and indirect cost recovery. He was instrumental in working with the Illinois Department of Public Assistance (IDPA) and the Massachusetts Division of Medical Assistance (DMA) to develop Title XIX administrative claiming methodologies for school-based health services. He has also overseen several revenue maximization engagements to recover federal revenues through Title IV-E, Medicaid, TANF, and Medicare, among many other federal sources in West Virginia, Louisiana, Missouri, Colorado, and Mississippi. Mr. Shaughnessy holds a degree in accountancy from Bentley College. He has presented the 'Cost Allocation Plans for Human Service Agencies' curriculum and conducted multiple Medicaid trainings on behalf of the National Association of State Human Services Finance Officers (HSFo).

David Shickman

Associate Manager | PCG Technology Consulting

David ShickmanMr. Shickman has provided management and technology consulting for more than 25 years to clients from industry and government, including cities, counties, state agencies, and special districts. He has experience in all aspects of the information technology (IT) lifecycle including business and technology strategic planning; organizational assessment; feasibility studies; business process reengineering; organizational change management; requirements definition; system and vendor selection studies/procurements; contract negotiation; performance measurement; project charters and governance; project implementation; application development; security assessment and implementation; independent verification and validation; and project management/oversight. This experience crosses many functional areas with recent emphasis in labor and work force; housing; transportation; health care reform; mental health; criminal justice and public safety.

Stephen Skinner

Principal and Marketing Director

Stephen SkinnerStephen Skinner currently directs marketing efforts for PCG. The PCG Marketing Department provides strategy, social media, communications, and administrative infrastructure support to PCG's 5 practice areas: Human Services, Health, Education, Public Partnerships (Consumer Direction) and Technology Consulting. In his 25 years with the firm, Mr. Skinner has directed numerous engagements involving rate setting, revenue enhancement, alternative reimbursement methodologies, capitated payment programs, and cost allocation systems for Departments of Public Health, Mental Health, Developmental Disability, and Child Welfare. He helped to found PCG's education consulting practice nearly twenty years ago, and was instrumental in enhancing the fee-for-service and administrative claiming process for Chicago Public Schools. Prior to joining PCG, Stephen was a senior consultant for Touche Ross & Company (now Deloitte) and a manager with Arthur Young (now Ernst and Young). He holds a BA from the College of the Holy Cross, an MSW from Boston University, and has done graduate work at George Washington University's MBA program. Mr. Skinner actively supports PCG's commitment to our community by serving on the Board of Directors of Pine Street Inn, a Boston-based homeless services program.

Matthew Sorrentino

Manager | PCG Health

Matthew SorrentinoMr. Sorrentino oversees statewide financial management contracts in Arizona, Georgia, Kansas, Illinois, Nebraska, North Carolina, Texas, and Wisconsin, primarily helping Medicaid and public health care agencies to maximize resources and meet financial objectives. He has an in depth understanding of Medicaid, CHIP, Medicare, and other publicly funded health care programs and his expertise also includes a particular focus on Medicaid reimbursement within institutional and community based settings. Mr. Sorrentino has assisted Medicaid programs to develop and implement inpatient and outpatient hospital payment methodologies, including performing diagnostic related group (DRG) weight recalibration, implementing new DRG groupers, establishing inpatient and outpatient base rates, calculating upper payment limits, implementing provider assessments, determining disproportionate share hospital payments, and assisting states to implement pay for performance methodologies. Mr. Sorrentino has also led numerous studies and evaluations of Medicaid reimbursement rates for community based services, such as physician services, mental health services, school-based services, substance abuse services, and long term care services.

Marc Staubley

Assistant Practice Area Director | PCG Health

Marc StaubleyMr. Staubley leads our revenue cycle unit within PCG Health. In this role, he oversees projects which include provider rate setting, cost reporting and cost settlement, third party administration, billing services, cost savings / cost recovery, and other strategic planning initiatives. He is an experienced leader with more than 18 years of service to public programs across the country. Mr. Staubley has practical experience in the all areas of state and local finance, specifically in the areas of implementation of federal regulations and third party reimbursement including Medicare, Medicaid and private health insurance. He is a proven project manager heading diverse and complex projects ranging from statewide strategic planning initiatives to technical efforts in the design and development of provider rates. In addition, he oversees numerous billing and claim adjudication projects, including third party billing operations, payment processing and reconciliation and cost settlement initiatives. Mr. Staubley currently serves as PCG's cost accounting expert, managing the development and submission of hundreds of annual federal cost reports for public service providers.

Gabrielle Steckman

Manager | PCG Public Partnerships

Gabrielle SteckmanMs. Steckman has over 20 years of experience and has spent much of that time working for Fortune 50 companies in the health care sector with a focus on Medicare- and Medicaid-related programs and products. During this time, she demonstrated success as a leader in strategic planning, account management, business process redesign, project management, business analysis, product launch, instructional design, and marketing and engagement. Ms. Steckman has facilitated systems change in large organizations including new product launches, as well as regulatory changes such as HIPAA, Sarbanes-Oxley, and the Affordable Care Act. She has also been responsible for various internal consulting engagements that involve fast paced, complex root causes analysis and process improvements that have resulted in millions of dollars in accounts receivable being recouped and marked improvements in contribution margin.

Gerry Stefhon

Associate Manager | PCG Education

Gabrielle SteckmanMr. Stefhon is an Associate Manager in PCG Education overseeing large scale MTSS/RTI implementations. Currently, he is leading extensive communications planning projects for Dallas ISD and the State of New Mexico Public Education Department (NM PED). His past experience with NM PED includes assisting with the state’s revision of their PK – 3 Early Literacy Plan and providing support for Priority School Principals with an emphasis of identifying rigor in literacy. Gerry brings 25 years of classroom, administrative and consulting experience to PCG; he has been a Deaf Educator, Assistant Principal, and Principal for the Denton Independent School District in Texas. He has extensive experience in the facilitation of organizational analysis and modification of instructional practices, policies and processes to enhance teaching and learning. Gerry has a deep working knowledge of special education law and procedures, the implementation of RTI/MTSS initiatives, and providing guidance and leadership development to campus administration, senior district leadership, and superintendents across multiple states. Gerry earned his B.S. in Education - Hearing Impairment from Texas Tech University and his M.Ed. in Educational Administration from the University of North Texas. He is currently working towards his Ed.D. in Educational Leadership at the University of New Mexico.

Alicia Stewart

Associate Manager | PCG Education

Alicia StewartAlicia Stewart, an associate manager in PCG’s Nashville office, has 16 years of experience in the education field including two statewide IEP implementations in Tennessee and Oklahoma and a statewide Medicaid Fee For Service implementation in Oklahoma. Her focus at PCG, for the past 12 1/2 years, has been special education, school-based Medicaid reimbursement, and various case management support projects, at both the state and district levels. Ms. Stewart is responsible for business development, project management and resource development for the Mid-South Education region which includes the states of Alabama, Arkansas, Kentucky, Louisiana, Mississippi, Oklahoma and Tennessee. Her current experience includes managing 97 contracts in Tennessee, Oklahoma and Kentucky, including 3 statewide projects, providing 11 different services such as EDPlan IEP, 504, Goal Progress Monitoring (GPM), Response to Intervention (RTI) and Medicaid programs to 720 districts in her region.

Before moving to Nashville and the Mid-South region, Ms. Stewart managed more than 15 North Carolina districts on EDPlan IEP and was responsible for managing the Medicaid Administrative Claiming (MAC), Cost Reporting (CR) and Fee-For-Service (FFS) programs for 30 NC school districts. Prior to PCG, Ms. Stewart was a math and business teacher at Velma Jackson High School in Mississippi.

Joan Streefkerk

Associate Manager | PCG Education

Joan StreefkerkMs. Streefkerk assists the PCG Education state teams to understand the needs of educators and the local market to help expand our customer base by ensuring our products and services align to their needs, with a specific focus on larger strategic accounts. Prior to joining PCG, she served more than 32 years in the education market segment, where she filled a variety of senior management, sales, customer relations, product management, training, and marketing positions. Ms. Streefkerk has extensive experience working with large school districts and state agencies aligning and implementing new school information management technology systems.


Rich Talaber

Chief Technology Officer | PCG Corporate Infrastructure

Rich Talaber Mr. Talaber is currently responsible for all PCG Infrastructure including Data Centers, Office Connectivity, PCG Cloud Infrastructure, Telecom, Email, and Personnel Productivity Tools. Mr. Talaber has 30 years of IT Experience that has included all IT disciplines and services. In addition to holding roles as CIO and CTO, Mr. Talaber has also been an entrepreneur, General Manager, Vice President of Professional Services and CEO. Throughout his career, he has been involved in M&A, Corporate Governance, Competitive Strategy, and Corporate Strategy in general. Mr. Talaber has served in the Nuclear program in the United States Navy as well as a Data Procession Officer in the United States Marine Corps. Prior to Joining PCG, Mr. Talaber was a Cloud Strategy and Transformation Consultant working with many large Cloud Providers and Cloud Consumers on product strategy and IT Transformational strategies. Prior to that, Mr. Talaber was the first CTO for VCE after serving in the CTO Office at VMware for four years.

Lisa J. Taylor

Senior Director of Financial Operations and Services | PCG Public Partnerships

Lisa J. TaylorLisa Taylor provides operations leadership and strategic direction for Public Partnerships financial functions; she oversees financial operations, tax compliance, and financial planning and analysis. In her leadership role, Lisa sustains a culture of quality and alignment that enables Public Partnerships to consistently deliver services to customers that balance participant choice with fiscal accountability and compliance. Her commitment to high quality service drove Lisa to cultivate a strong team of managers to oversee Public Partnerships’ three financial operations centers in Massachusetts, Phoenix and Richmond. This management team is responsible for supervising more than 50 state funded programs, serving 150,000 consumers and providers; a population expected to double over the next several years.

Lisa’s role in Public Partnerships is informed by more than 30 years of experience. Prior to joining Public Partnerships, Lisa worked extensively in the services industry, particularly IT services. She served as a divisional controller and finance director in a high-technology, multibillion dollar, Fortune 500 international company (Wang Laboratories). She created the Shared Services division (valued at more than $100 million), organizing and streamlining departments from several acquisitions to become the divisional controller while cutting costs and raising efficiency.

Lisa is a graduate of University of Massachusetts, Lowell, receiving a Bachelor’s of Science degree, graduating Magna Cum Laude while earning the Outstanding Scholar Award and Dean’s List honors for all semesters.

Jonathan Taylor

Corporate PMO Manager | PCG Technology Consulting

Jonathan TaylorMr. Taylor has more than 25 years of information technology (IT) experience spanning most IT disciplines and services. This has included being the lead project manager on many large scale and complex systems integration and implementation projects within the public and private sector. Most recently, Mr. Taylor managed the Project Management Office (PMO) for a $2 billion child support automation project and a $450 million offender management project. All of these automation efforts have included change management and process redesign components in addition to the technical aspects of the project.

Hany Teylouni

Chief Technology Officer | PCG Public Partnerships

Hany TeylouniHany Teylouni, Chief Technology Officer, reports to Jack Liu, and is responsible for application development and support across Public Partnerships. He is a technology executive with over 25 years' experience working with Fortune 500 firms, successfully developing and managing complex software systems and operations in the areas of data analytics, performance measurement, risk management, data aggregation, real-time trading. Mr. Teylouni has worked with major financial institutions and startups firms in the United States and overseas. He earned a Masters Degree in Mathematics and Computer Science from University of Geneva, Switzerland.

Laurie Thornton

Associate Manager | PCG Technology Consulting

Ms. Thornton has more than 25 years of management consulting and project management experience, focusing on state and municipal work. Since joining the firm in 2005, she has led or participated in numerous public sector IT engagements in the states of California, Hawaii, Nebraska, Nevada, North Carolina, Rhode Island, and Tennessee. The breadth of her IT procurement expertise is end-to-end, from upfront planning that includes the development of federal (Advanced Planning Documents) and state (Feasibility Study Reports) funding requests, through the development of acquisition strategies and procurement documents such as Requests for Proposals, the provision of vendor evaluation and selection support, and finally, to providing Independent Verification and Validation (IV&V) services for major systems development projects exceeding $80 million. As many of Ms. Thornton's projects have been in the health and human services field, she brings expertise in the area of publically subsidized health and human services programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF). Since the passage of the Patient Protection and Affordable Care Act (PPACA) in March 2010, she has focused on providing services to numerous states in order to implement Health Insurance Exchanges in accordance with federal regulations. Prior to joining PCG TC, Ms. Thornton was a director for Delta Dental of California (DDC) for five years. In this role, she led and directed the operations of DDC's Eligibility and Billing division for its Commercial Operations. Prior to that, Ms. Thornton led and managed her own consulting company for more than 10 years, specializing in providing management consulting service to the public sector. Ms. Thornton also previously worked as a manager with KPMG for five years after getting her start at the Bureau of State Audits with the California legislature. She holds an MBA from California Polytechnic State University, San Luis Obispo and earned her BA in Psychology from the University of California, Davis. She holds a PMP certification and is a member of the Project Management Institute.



Ladd Van Devender

Manager | PCG Education

Ladd Van DevenderMr. Van Devender oversees more than 150 North Carolina education projects and Student Success Planning solutions throughout NC. These services include the implementation and ongoing management of a broad range of technology and professional services, including programs related to Response to Instruction (Academic and Behavior), Personalized Education Plans, Special Education Management, 504 Planning, Limited English Proficient, and Instructional Management systems. Mr. Van Devender is also responsible for implementation and management of the North Carolina statewide Educator Evaluation and Professional Development scope of work, an integral part of the Race to the Top funded, statewide Instructional Improvement System. Prior to joining PCG, he worked for more than 20 years in client services including project management, health care, and human capital and strategic planning.


Jim Waldinger

Associate Manager | PCG Health

Jim WaldingerMr. Waldinger focuses on health care reform, Medicaid policy, analysis and implementation. His specific areas of focus are health care reform and its impact on the Medicaid program and the behavioral health system. Prior to joining PCG, Mr. Waldinger served as CFO and Budget Director for the Massachusetts Medicaid program, MassHealth, and more recently as the CFO for the Massachusetts Behavioral Health Partnership, which managed the behavioral health needs of more than 300,000 Medicaid members. While at MassHealth, Mr. Waldinger focused on calculating and tracking hospital payment mechanisms, including Upper Payment Limit (UPL), Disproportionate Share Hospital (DSH), and other supplemental payments. He also served as MassHealth's lead finance analyst during the creation of Massachusetts's landmark health care reform legislation. He created the financial documents used in submission of Health Care Reform 1115 waiver to the Centers for Medicare and Medicaid Services (CMS). As CFO for the Massachusetts Behavioral Health Partnership (MBHP) – the state's behavioral health carve-out vendor – Mr. Waldinger re-vamped the organization's cost projection methodologies and calculated and implemented aggressive inpatient pay-for-performance measures.

William Weddleton

Acting Practice Area Director | PCG Public Partnerships

Will WeddletonMr. Weddleton is responsible for all of PPL's internal operations and ensuring that all contractual requirements and business objectives are met. He provides overall project oversight and guidance in development, implementation, and management of consumer-directed financial management services programs that serve persons with developmental disabilities, autism, physical disabilities, fragile health care needs, traumatic brain injuries, and behavioral health needs. Mr. Weddleton has led the establishment of financial management services for a broad range of programs across the country, including new waiver programs, Cash and Counseling, Money Follows the Person, and Nursing Home Diversion Grant programs. These have ranged from new program start-ups to the transfer of the largest programs in the country with thousands of existing consumers. He has expert knowledge of the unique requirements of the Fiscal/Employer Agent and Agency with Choice models for providing financial management services. He is a founding member and on the Steering Committee of the FMS Membership organization coordinated by the National Resource Center for Participant-Directed Services. Mr. Weddleton has more than 25 years of business management experience in a broad range of industries. During 15 years at PerkinElmer (formerly EG&G, Inc.), a diversified, high-technology Fortune 500 company, he served in a variety of senior management positions in both operations locations and corporate headquarters. Mr. Weddleton started his career as a Submarine Officer in the US Navy. He has a BS in Economics from the Wharton School, a BS in Applied Science from the University of Pennsylvania School of Engineering and Applied Science, and an MBA in Finance from George Washington University.

Amy Whitcher Smith

Manager | PCG Education

Amy Whitcher SmithMs. Smith has 19 years of experience in public sector education initiatives and is currently South Regional Manager for PCG Education. She has been with PCG since 1999 in the Charlotte office and has spent the last nine years directing education engagements in the south region, including initiatives to serve 80 local school districts as well as state agency clients. Ms. Smith leads a team of seasoned consultants who operate locally in our Charlotte and Raleigh, North Carolina; Atlanta, Georgia; and Ft. Lauderdale, Florida offices. Ms. Smith's experience at PCG includes implementing customized technology solutions, developing Medicaid reimbursement programs, establishing compliance programs, providing end-user training, project management, and ongoing user support for some of the largest school districts in the country. In all, she oversees more than 20 types of education initiatives and has managed state-level initiatives in North Carolina, Tennessee, South Carolina, Georgia, and Florida. Prior to joining PCG, Ms. Smith worked with an early childhood initiative, Smart Start, for four years. She received a Bachelor of Science and Master of Arts degree from East Carolina in Sociology.

Dan Wistman

Manager, Instructional Solutions and Reporting | PCG Education

Dan WistmanMr. Wistman has more than 25 years of information systems experience, including extensive experience in software development and project management of enterprise application implementations. He has managed and led the development and implementation of over a hundred systems in his career. For PCG Education, he oversees service line direction for Instructional Solutions and Reporting. He directs the EdPlan™ product platform, including IMS/IIS, RtI, and data reporting. Currently, he oversees PCG's innovative education portal and content management system for New York State and also directs the PCG's IIS work with Fulton County, Georgia. He has served as overall project director for the Tennessee Department of Education's Statewide Student Management System that provides a Web-hosted student information system and special education system to all participating districts in the state. He also directs PCG Education's statewide New Hampshire special education system work, is the project director for PCG's engagement with the School District of Philadelphia for a special education data system, and is the technical project director for the Miami-Dade County Public Schools RtI and SPED-EMS project. Mr. Wistman led the technology team implementing the NJSMART educational data warehouse and LEA reporting system for the state of New Jersey.

Florie Wong

Associate Manager | PCG Education

Florie WongFlorie Wong is an Associate Manger with PCG Education and has been working in the education field for over 16 years. She holds a Bachelor of Arts degree in Business Administration from Framingham State College and a Master of Business Administration in Management degree from Clark University in Massachusetts. Her projects have spanned many types of agencies and sizes ranging from state-wide clients working with the division of treasury and department of health care policy to individual school districts with an enrollment of 2,000 students. Ms. Wong has experience with working state level contacts and stakeholders, managing large project teams, implementing new technologies and requirements, training and support. Ms. Wong manages offices and projects in Arizona, California and Colorado.






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