Ms. Reynolds leads PCG’s Aging and Disability Services Center of Excellence. She provides strategic leadership and support for human services projects involving Home and Community Services, Vocational Rehabilitation, disability services, employment support programs, and other programs serving elders and people with disabilities. Throughout her career, Ms. Reynolds has been committed to helping state and local clients achieve improved outcomes and fiscal performance in their human services programs. She has worked extensively with numerous government programs across early childhood, public assistance, and employment services. She has worked with federal funding sources including Medicaid, SNAP (Food Stamps), Title IV-E, TANF, CCDF, WIOA, IDEA Parts B&C, and competitive grant funds. Specific examples of Ms. Reynolds’ work with PCG clients include outsourced government operations, information systems consulting, financial management consulting, business process improvements and design, federal fund reporting and claiming, program consulting and person-centered planning practices. She leads PCG’s efforts in using executive function brain research to develop more effective human services programs based in coaching and skill building. Ms. Reynolds has presented nationally on numerous topics including human services finance, coaching, and employment services.
Prior to joining PCG, Ms. Reynolds was Deputy Education Advisor to the Governor of Massachusetts. In this role, she worked on early education, K-12 education, and higher education policy, legislation, regulation, and finance. Previously she worked for the Massachusetts Office for Administration and Finance and was responsible for budget oversight and analysis related to education and other areas. Ms. Reynolds is a 2017 Eisenhower Fellow, for which she studied labor market participation for people with disabilities in Peru and Japan.