Front Door: Streamline Access to Care and Services

People seeking services often face confusing entry points, repeated paperwork, and long wait times, making it hard to understand eligibility, complete intake, and get connected to the right support.

Public Consulting Group (PCG) and Provisio help organizations simplify access to care and services through Front Door—supporting universal intake, automated eligibility, self-service, and faster, more connected enrollment.

Contact Our Team

About Front Door

This solution creates a connected digital front door for programs and services—bringing intake, eligibility screening, referrals, enrollment, and follow-up into a single experience for clients and staff. It helps teams understand each person’s needs and priorities, reduce duplicate data entry, and coordinate next steps across partners.

Build Trust While Driving Growth

Organizations use this Salesforce platform to reduce barriers to entry, speed up enrollment, and strengthen engagement over time—making referrals, follow-ups, and service coordination more meaningful and impactful.

PCG’s Role

PCG works with teams to design the intake experience, configure eligibility logic and enrollment workflows, integrate source systems, and align reporting with program goals. PCG also supports training and change management to help staff and partners adopt Front Door confidently.

Get Started with PCG

Our team is ready to make PCG’s suite of tools and services work for you.