Business continuity planning has evolved beyond its traditional focus on disaster recovery to include planning and design for IT and business process resilience. This evolution is driven, in part, by the growing linkage between IT and business processes as enterprises deploy more real-time, outward-facing applications that support critical business processes. Enterprises must implement comprehensive business continuity planning programs that address business recovery (that is, recovery of the workspace), business resumption planning (for key business processes), contingency planning and crisis/emergency management. PCG believes business continuity planning should be integrated into business processes and the IT life cycle, and address the following concerns:

  • Business continuity planning strategies and best practices
  • Business continuity planning technology and tools
  • Business continuity planning services

PCG Basic Approach to Business Continuity Management

The shift from disaster recovery planning to Business Continuity Management (BCM) recognizes that IT services are just one essential component of a business process. To effectively recover from a disaster requires planning and mitigation of all critical resources, including IT, employees, facilities and specialized equipment. Providing for BCM is a top-level concern for enterprises and is vital to maintaining a business' financial confidence and reputation. The PCG BCM approach is made up of five components:

  • Disaster recovery
  • Business recovery
  • Business resumption
  • Contingency planning
  • Crisis management

The crisis management component addresses managing the event, protecting employees, and maintaining confidence in the business regardless of the type of business interruption. BCM requires that many enterprise resources come together to act as a team. Many enterprises affected by the Sept. 11 terrorist attacks were in regulated industries and had strong business continuity programs. They found that, despite the unforeseen nature and maliciousness of the events, they were more nimble and ready to respond to the crisis than they would have been had they not had strong BCM processes.

 

BCM provides enterprises with agility, regardless of the type of business interruption. PCG uses the following process for establishing, developing and managing a business continuity plan:

  • Obtain senior management support from the beginning.
  • Establish a business continuity organization structure, including budget management and process integration points.
  • Perform the Business Impact Analysis (BIA) and risk analysis in the application and business process project life cycle.
  • Establish a service-level classification scheme; define standard, repeatable development, infrastructure and operation architectures to meet them.
  • Develop business continuity plans, keeping in mind additional risks to be included in scenario planning.
  • Evaluate technologies to reduce Recovery Time Objectives (RTO) / Recovery Point Objectives (RPO), ideally during application design.
  • Evaluate business continuity service providers to help plan, implement and host.
  • Test, test, test.

Experienced PCG consultants can assist your organization to develop and implement a business continuity plan. Help to ensure the stability of your enterprise today by calling PCG.

More Information

For more information about PCG Technology Consulting's Business Continuity Planning services please contact us at info@publicconsultinggroup.com or 1-800-210-6113.