The Affordable Care Act (ACA) redefines expectations of state eligibility processes. Is your organization prepared?


The promise of integrated eligibility and service delivery combined with the challenges and opportunities of the ACA require states to rethink front line service and eligibility systems. With 25 years of experience helping state and municipal governments design and implement streamlined business processes, Public Consulting Group (PCG) can help your organization successfully navigate challenges – and seize opportunities.

PCG Human Services Health Care Reform Services Include

Eligibility Business Process Consulting

The impact of federal health care reform is not limited to the domain of health care services. State eligibility systems are often used across health and human services programs, and eligibility workers determine eligibility for multiple programs.


Learn more about PCG's Eligibility Business Process Consulting services.


Health Care Reform Subject Matter Experts

Jim WaldingerJim Waldinger

Mr. Waldinger, a associate manager in our Boston office, focuses on Medicaid policy, analysis and implementation. He has extensive experience in state and Medicaid budgeting and finance, having served as Chief Financial Officer (CFO) and Budget Director for the Massachusetts Medicaid program, MassHealth, and, more recently, as CFO for the Massachusetts Behavioral Health Partnership, which managed the behavioral health needs of more than 300,000 Medicaid members.


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More Information

For more information about PCG Human Service's Health Care Reform services please contact us at or 1-800-210-6113.