Our Program Design and Development Services integrate evidence-based practices to assist in aligning strategy, planning, and implementation to meet each client’s unique goals, across a broad range of child welfare agency needs. We identify innovative approaches, interventions and models that will best achieve agency objectives while strengthening the capacity for long-term sustainability. Clients benefit from our extensive experience in human services and child welfare, coupled with our unique collaborative capabilities across all PCG practice areas including health, education, and technology. PCG has a proven track record of successful federal audit preparation, ongoing quality assurance activities, and a dedicated team of consultants with backgrounds in state leadership, federal oversight, provider management, Child Family Service Review (CFSR)/Performance Improvement Plans (PIP) activities, state budgeting and finance, and more. For each engagement we will bring in the right people, the right tools, and the right focus necessary to be efficient and effective in our work and recommendations.

Program Design and Development Services Include

Evidence Based Practice (EBP) Research and Implementation

PCG assists states with the identification of target populations and related EBPs to aid their Title IV-E waiver design. Our team can help your state establish priority needs, EBP research, and project management activities based on implementation best practice.

Legislative Response Planning and Implementation

Legislation such as Fostering Connections and the Preventing Sex-Trafficking Act requires states to act quickly in terms of policy development, legislative recommendations, and impact analysis on all human services activities. PCG can provide expert consultation and project management activities to oversee appropriate state responses.

Coaching Framework

PCG offers an innovative way to encourage growth and productivity in line staff by leveraging technology, executive function research, and proven methodologies.

Facilitation and Strategic Planning

PCG can help successfully coordinate strategic planning on many levels. PCG supports agency strategic planning by facilitating leadership meetings, managing stakeholder engagement, and overseeing the development of outcomes and objectives.

Transitional Aged Youth (TAY) Services

SSI-eligible TAY require additional, specialized supportive services to prepare them for life outside of foster care and maintain as much self-sufficiency as possible. Often, states’ and counties’ find they need additional support and guidance when navigating this area of child welfare services. PCG provides technical assistance to agency staff and their TAY in foster care in the following areas: (1) service coordination assistance; (2) tools to maximize SSA work incentives; (3) workforce development services; and (4) money management skill building.


PCG can offer an application that helps agencies increase efficiency and accuracy in the provider payment process for consumer directed programs.

Implementation Planning

PCG can take program design to the next level by setting up strong foundations for implementation via action planning and ensure sustained success with implementation monitoring.

Performance Monitoring

PCG can help support sustainable change by managing reporting, data dashboards, capacity building, continuous quality improvement, training and technical assistance.

Title IV-E Foster Care Case Reviews

PCG can help maintain federal compliance with case reviews, enhance Title IV-E Foster Care and Adoption Assistance revenue, and manage Title IV-E eligibility determination processes.

Key Project Examples

  • PCG partnered with the County of San Diego Health and Human Services Agency (HHSA) and San Diego Prevention and Resource Center (SDPRC) to develop a prototype called Live Well San Diego – a program geared towards establishing the basic skills needed to gain employment, such as resume writing and interviewing. As an added component, the program focused on addressing clients’ stress, not only from poverty but also from potentially damaging experiences in their youth. Building on our welfare-to-work experience, PCG sought to create an innovative program design that applied best practices from early childhood education in conjunction with research on the development of executive function skills. The resulting pilot involved a 12-week curriculum focused on intensive job search skills, health and nutrition education, and physical exercise classes.
  • The County of Alameda Social Services Agency, in California, accepted PCG’s proposal to implement a two-generation strategy pilot to address the cycle of poverty among families on public assistance, currently participating in welfare-to-work. The pilot’s goal is to provide stronger connections between human services programs through a “family-unit intervention.” By promoting a thriving, nurturing family home environment, this intervention method aims to improve employment outcomes for adults and, ultimately, enhance the educational, occupational, and social capabilities of their children.

More Information

For more information about PCG Human Service's Child Welfare Program Design & Development services please contact us at info@publicconsultinggroup.com or 1-800-210-6113.